Reviews
Been a reno lithia jeep customer for ever. Service writer...
Been a reno lithia jeep customer for ever. Service writer Charlie Sebastian been with me for years. I recently had a Mopar battery that only lasted 2 yrs, thankfully it was still under the warranty. Charlie had me on my way with a new battery covered under warranty in 2 hours even though I didn't have a scheduled appt that day. Thanks to Charlie and LIthia's service manager.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dave, Thank you for taking the time to give us your feedback. We are pleased that our team were able to assist you in a timely manner. Thank you for choosing Lithia Chrysler Jeep of Reno and we look forward to working with you in the future.
A b c d e f g h i j l l m n o p q r s t u v w x y z ...
A b c d e f g h i j l l m n o p q r s t u v w x y z
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
HI Leon, Thank you for your positive review. At Lithia Chrysler Jeep of Reno we look forward to working with you again.
Everyone is very friendly and knowledgeable about their...
Everyone is very friendly and knowledgeable about their products. They give you there best deal the first time and you have no price dickering back and forth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to learn you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Best new car buying experience ever! No BS like the other...
Best new car buying experience ever! No BS like the other dealership I contacted in Folsom who also had the vehicle I wanted in stock! Highly recommended!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Bruce! We strive for customer experiences like this, and could not be more pleased. Glad we got you in the perfect car. Thanks again for letting us earn your business.
They kind of stuck me oil service for life and protection...
They kind of stuck me oil service for life and protection sealant for interior and exterior. Watch out for wheeler dealer Tony - he is a top notch salesman. Service wasn’t great at first service. They rotated the tires at my expense but forgot to adjust the tire pressure so warning light came on.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for sharing your feedback with us. We would appreciate the opportunity to speak with you regarding your experience at our Service Department. Would you please reach out at your earliest convenience? Thank you! Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com
Junior went above and beyond to find the perfect Jeep for...
Junior went above and beyond to find the perfect Jeep for me. Ruben joined in and both of them were great. I wish they would have offered more for my trade in, it's a great truck in great condition worth way more than offered, I just wanted a Jeep. I absolutely love my new to me Jeep!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind review, Peggy! We are glad to know that you found your perfect Jeep. Congrats and happy driving from all of us at Lithia Chrysler Jeep of Reno.
Charley Sebastian is A+++. A car-guy through and...
Charley Sebastian is A+++. A car-guy through and through. Attentive to detail, looks for ways to keep costs down. Best service guy I’ve worked with in 50 years of driving.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear you had such a positive experience with us, JJD! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road at Lithia Chrysler Jeep of Reno!
I purchased my 2014 Jeep Cherokee from Lithia Chrysler...
I purchased my 2014 Jeep Cherokee from Lithia Chrysler Jeep of Reno. I had 60,000 mile service performed on June 3, 2021. I worked with Ben Owings who gave me excellent customer service. Mr. Ownings is a credit to your company.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the purchase of your Jeep Cherokee from us here at Lithia Chrysler Jeep of Reno, and for trusting us with its 60,000 mile service. We appreciate your compliment for Ben and our team.
Awesome experience! We will return and recommend this...
Awesome experience! We will return and recommend this dealer because of our great interactions with Sean! He was a rock star and made the whole car shopping process enjoyable, fast and easy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We are glad to learn that you had such a wonderful visit. We look forward to seeing you again soon!
Great customer service! Comfortable and clean atmosphere....
Great customer service! Comfortable and clean atmosphere. Had my oil changed while I waited. Easy to make the appointment beforehand, Rob was super friendly and helpful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for your positive review. We are thrilled you had a helpful, efficient and welcoming experience with Rob and our service team. Thank you for choosing Lithia Chrysler Jeep of Reno and we look forward to seeing you again for any of your future automotive needs,