Reviews
We were traveling out of town, my Ram 2500 diesel needed...
We were traveling out of town, my Ram 2500 diesel needed emergency service, when the in town Dodge/Ram dealer wouldn't even make time to service my truck or even check my diagnostic engine codes, Lithia Chrysler Jeep not only checked my codes, but also fixed my truck same day even though they had a full schedule because they knew I'd be stranded away from home if not. Their service advisor Ben was awesome, their mechanics fast and efficient, and their shuttle service was also amazing and convenient. If I could give then more than 5 stars I would!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great feedback! We're so glad to learn that we got you back on the road! Thanks again for choosing Lithia Chrysler Jeep of Reno!
I was very surprised to learn that when I went to upgrade...
I was very surprised to learn that when I went to upgrade my Uconnect it caused all kinds of problems. Charlie at service assured me it could be fixed and did an excellent job as quickly as possible getting my car back on the road in good condition.. Charlie is worked on my car multiple times and has always been friendly helpful and very competent !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review and rating! We are delighted to know that you had a 5-star experience with us and with the help of our Service Team. We value your business at Lithia Chrysler Jeep of Reno, and we hope that you will continue to visit us!
I like the service how they treat with people that’s very...
I like the service how they treat with people that’s very helpful end i like the jeep i get my loan pass in just 1 hour
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review. We appreciate you stopping at Lithia Chrysler Jeep of Reno! We look forward to continuing to serve you in the future!
They treat with people very nice good i like this place
Our first service went great. Jared Phearson, the service...
Our first service went great. Jared Phearson, the service advisor was very professional and polite. The tech that did the work did a great job! We watched the whole service and saw no horseplay or cell phone interruptions in the shop. The Jeep was returned to us without any oily hand prints or boot scuff marks on the rocker panel. The engine cover was "spilled oil" free. The lug nuts were torqued after the tire rotation. We are looking forward to future visits at Lithia of Reno. Nice to have a shop you can trust!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you much for your review! We take our reviews to heart and are delighted to learn about your visit with us here at Lithia Chrysler Jeep of Reno!
Friendly salesman, knowledgeable and quickly done. The...
Friendly salesman, knowledgeable and quickly done. The facility was very nice, the inventory was low because of the great chip shortage but Robert found me a car I was happy to purchase
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dwain, Thank you for your positive review. We strive to create a customer driven experience, therefore we are thrilled that our team were able to work with you and meet your expectations. Enjoy your purchase and thank you for choosing Lithia Chrysler Jeep of Reno. We hope to see you again.
It was the best experiance buying a vehicle that we have...
It was the best experiance buying a vehicle that we have ever done.e eryone was nice and respectable to all of us thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, We appreciate your positive review. It delights us to know that you encountered the best vehicle buying experience with our nice and respectable team. Enjoy your purchase and thank you for choosing Lithia Chrysler Jeep of Reno, know that we are always here for you.
Best experience ever no pressure will definitely be back...
Best experience ever no pressure will definitely be back to buy another Jeep great customer service thank you family will also return to purchase also
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Lithia Chrysler Jeep of Reno! We are happy to know that our Sales Team provided you with a stress-free car-buying experience. We definitely look forward to your next visit!
Everyone that I came across that helped me get the car I...
Everyone that I came across that helped me get the car I wanted was very helpful. Straight to the point, friendly and helpful with all the steps I needed to get approved. Fast and easy and detailed
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your kind words! We're happy we could help. Thank you again for choosing Lithia Chrysler Jeep of Reno!
I HATE car shopping but they made it quick and painless....
I HATE car shopping but they made it quick and painless. Really nice salesmen who didn't xxxxxxxx me which I appreciate greatly. Awesome experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, Thank you for taking the time to give us your review. We are pleased that our team were able to make your experience quick and painless whilst meeting your expectations. Enjoy your purchase and thank you for choosing Lithia Chrysler Jeep of Reno.
Service department visit for some minor warranty work....
Service department visit for some minor warranty work. Service was top notch I am a happy customer. Drove from Minden just to have my work done here repairs made and on my way the same day👍
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Troy, Your feedback is important to us. It is great to know that you encountered top notch service during your recent visit. Thank you for choosing Lithia Chrysler Jeep of Reno and we look forward to working with you in the future.