Reviews
Worked with Mike on getting my truck in and getting
Worked with Mike on getting my truck in and getting diagnosed in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad our team was able to assist you with your truck efficiently. Thank you for your feedback and take care!
I would rate this dealership five out of five stars
I would rate this dealership five out of five stars Charles was a great ambassador for the customer service department
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We're glad our team assisted you well at Lithia Chrysler Jeep of Reno.
Great service today!
Great service today! I appreciate the work My truck is now smogged Thank you very much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Cheyenne! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.
Ben is great and easy to work with.
Ben is great and easy to work with. He communicated very well and responded to calls and questions so quick it was great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Ben was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!
The service was great.
The service was great. Communication was great and it was an easy process to drop my car off have it serviced and returned the same day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!
The service department was awesome!
The service department was awesome! They were so helpful when my heater core went out in the winter! Got me in and out in a hurry!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us, Eric. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Charlie is awesome to work with!
Charlie is awesome to work with! He is always taken care of us and treated us like family at Reno Jeep Lithia.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Nicholas, please let us know.
Was not happy with Robert Pearce or his customer service
Was not happy with Robert Pearce or his customer service especially with me being a woman
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Ben was great.
Ben was great. He went out of.his way to fix issues for a Jeep from CarMax. Awesome service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Our service advisor was a great guy he followed through
Our service advisor was a great guy he followed through with our repairs everything is perfect
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this service review. We're happy to hear Ben and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.