Reviews
Staff was extremely helpful and kind.
Staff was extremely helpful and kind. Provided me with transport so I wasn’t stuck at the dealership. All around good service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Lithia treats people like they are family.
Lithia treats people like they are family. I am truly thankful for all there help and support, thank you Tony for always making sure the job is done correctly and thank you Dana Silva for always making sure I always get the best service possible. I will always take all my vehicles to Lithia jeep, thank you for many years of happy service, Lithia is the best!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Robert was extremely helpful He went above and beyond
Robert was extremely helpful He went above and beyond to make my service experience the best. Thanks Robert.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and for taking the time to review us. We're happy to hear Robert and our team were able to serve you and demonstrate our commitment to great service. If there's anything we can assist you with in the future, please don't hesitate to let us know.
Work was done quickly, dealership was very helpful.
Work was done quickly, dealership was very helpful. All around it was a good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!
I like the dealership and the service center, but I'm
I like the dealership and the service center, but I'm having trouble getting issues with my jeep resolved.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case, and we’d love the opportunity to get more details to see if we can turn this situation around for you. "
I have always had a positive experience there and service
I have always had a positive experience there and service is always ready usually before time stated. Clean comfortable waiting with snacks and drinks make waiting a breeze.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!
Jared was very friendly and helpful and he explained
Jared was very friendly and helpful and he explained every step of the process very thoroughly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!
Their service department is the best in the area.
Their service department is the best in the area. Always get us in and taking care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
We're glad to hear you value our service. Thank you for sharing your experience with Lithia Chrysler Jeep of Reno.
Ben was great to offer us a detail.
Ben was great to offer us a detail. We really truly appreciated it and the detail came out wonderful! Ben was awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
They made the out-of-state buying process very easy and
They made the out-of-state buying process very easy and were a pleasure to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.