Reviews
I would rather have a loaner than shuttle rides.
I would rather have a loaner than shuttle rides. The shuttle driver was very nice though.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Hannah: Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!
Fernando was very helpful.
Fernando was very helpful. He allowed me to drop off my truck before my appointment. My truck was done a lot sooner then expected. Great job I will be coming back again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Oil change was started on time and completed in estimated
Oil change was started on time and completed in estimated time Staff was very friendly!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
They always perform the best work and have amazing
They always perform the best work and have amazing customer service. 10/10 will recommend to all my friends
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
When in doubt, I will be coming here!
When in doubt, I will be coming here! Always grateful when I feel my concerns are taken care of at a shop and my Jeep. Thank you to your team!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
The Jeep service I received was precise and accurate.
The Jeep service I received was precise and accurate. The intake Representative Michael provided the status of my running board, the amount of installation time, and the exact cost.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Ben is always helpful when it comes to repairs on our
Ben is always helpful when it comes to repairs on our Jeep! He is a great communicator and works hard to get it in, fixed and out. We appreciate his customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
-Great Service -Bilingual Employee -Short wait time Great
-Great Service -Bilingual Employee -Short wait time Great Experience, Easy, Friendly & Efficient. Great Job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
We have done business with Lithia for.
We have done business with Lithia for.over 10 years. We go back because they are not only professional but friendly. We tend to go back to the same salesmen that have worked with us!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Repaired 1st time, on time and as quoted.
Repaired 1st time, on time and as quoted. Friendly staff and comfortable place to do business
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!