Reviews
The technician was very kind and explained everything
The technician was very kind and explained everything very well and also provided detailed options.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.
Ben is a very professional, kind service representative.
Ben is a very professional, kind service representative. He makes you feel very special & that he really wants to take care of you. I will always ask for his help in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Ben was able to help, and we hope to see you again!
Very comfortable waiting area, if you choose to wait like
Very comfortable waiting area, if you choose to wait like I did. The staff were all friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I had a problem, they got the part but the new part
I had a problem, they got the part but the new part didn’t work. I had to come back again and they got it done quickly. Very grateful for that!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Sue, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.
My oil change was a great experience.
My oil change was a great experience.and everyone was helpful. It was done quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Larry, for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!
No pressure sale, comfortable process, knowledgeable
No pressure sale, comfortable process, knowledgeable salesperson, Sean. Some missing ite.s were taken care of quickly.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Kathy, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Lithia Chrysler Jeep of Reno are glad to have you as a customer.
This dealership has always treated me very
This dealership has always treated me very professionally! With kindness and excellent service! I would recommend this Dealership to everyone that wants to be treated with outstanding customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Travis, and don't hesitate to let us know if we can be of further assistance.
Jared Phearson made it easy to get the service that was
Jared Phearson made it easy to get the service that was scheduled. Oil change, filter, tire rotation and misc. inspection items.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words for Jared! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.
They made buying a car extremely easy highly recommend,
They made buying a car extremely easy highly recommend, staff was knowledgeable and helpful. We will purchase from them again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!
I've been a customer of Lithia Jeep Reno and its
I've been a customer of Lithia Jeep Reno and its predecessor since 1985. The service I receive from your staff is the best ever.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.