Reviews
I needed my engine light addressed and brought my Jeep in
I needed my engine light addressed and brought my Jeep in after no success elsewhere. Jeep did another diagnosis found the correct issue repaired it, which cost me less money
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
It’s refreshing to have a dealership that actually cares
It’s refreshing to have a dealership that actually cares about your issues and listens to your problems. I highly recommend Lithia Chrysler Jeep of Reno for any issues you have as they are the best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Jose is always amazing!
Jose is always amazing! He sold me a Jeep about 3 years ago and when we were in the market for another Jeep he is the guy we came to see!!! He went above and beyond for 3 weeks to find us the perfect Jeep!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jose, to be a positive one. Please don't hesitate to reach out if you need anything else.
Would have been a five star but express service took
Would have been a five star but express service took longer to get my car in for its 10:20 appointment. Service person was a 5 star.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Hi the Lithia employees I came in contact with were
Hi the Lithia employees I came in contact with were friendly and helpful it made you feel at ease!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Jared is always so nice and polite.
Jared is always so nice and polite. He greets me by name and always smiling. He is great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jared here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.
From my first interaction with the Service Writer Ben, I
From my first interaction with the Service Writer Ben, I was confident that my truck was in knowledgeable hands. Quicker than promised, and reasonably priced - problem solved.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Ashton was honest, very easy to deal with, efficient and
Ashton was honest, very easy to deal with, efficient and communicative. highly recommend your dealership, would do business again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to hear that Ashton provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Very guick diagnostic check , found the problem,
Very guick diagnostic check , found the problem, explained my options, found a very good replacement for broken transmission at a reasonable price!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!
Reno lithia jeep is always very kind, curtious, and
Reno lithia jeep is always very kind, curtious, and professional. it is easy to schedule appointments and their service is prompt and quick. Thanks jeep.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Mitch, and we look forward to working with you again.