Reviews
Tony Seibert is an absolute LEGEND.
Tony Seibert is an absolute LEGEND. You will not only get next level service from him, but you will actually become happier bringing your car into the shop. I've never met someone with better customer success skills. He's the reason I stay with Lithia Jeep. I can't say enough. Give this man a raise!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Tristan, and for taking the time to leave us this wonderful feedback!
The team members were courteous, knowledgeable and
The team members were courteous, knowledgeable and upfront. I would definitely buy a car from LITHIA Jeep again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Ashley, for your kind words, and for taking the time to leave us this wonderful feedback!
Service was fast and representative was friendly.
Service was fast and representative was friendly. This was the fastest service we’ve had there out of all the years coming to jeep
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Veronica, for choosing Lithia Chrysler Jeep of Reno!
The Experience with Jose was amazing, helped us in
The Experience with Jose was amazing, helped us in everything we need and guided us in the right way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again.
The Experience with Jose was amazing, helped us in everything we need and guided us in the right way.
Service was good.
Service was good. Customer service amazing. Service department was great. Questions were answered and callbacks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Vickiann, for your kind words, and for taking the time to leave us this wonderful feedback!
We are very pleased with the service provided.
We are very pleased with the service provided. We were fit in at the last minute yet were provided with excellent work on our vehicle. We will continue to travel the 60+ miles to bring our vehicles here for work. All of the staff is exceptionally courteous and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!
I was taken care of even though my appointment was a
I was taken care of even though my appointment was a different day. I was not turned away.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Express service is a joke and folks are turned away even
Express service is a joke and folks are turned away even if they are the second in line. Had to make an appointment for even an oil change and had to wait 3 weeks for the first available appointment. They then wanted to keep it overnight for a diagnostic despite dropping it off at 7am. It also appears they didn't apply any of the provided coupons to the oil change and charged full (and significantly high) price.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
You’re time is excellent and polite great success thank
You’re time is excellent and polite great success thank you for all the help
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Advisors were very kind and knowledgeable about the
Advisors were very kind and knowledgeable about the issue. Got everything fixed in a timely manner, and gave me a ride so i could wait at home.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Kylie, for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!