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W.I. Simonson Inc.

(1,092 reviews)
Visit W.I. Simonson Inc.
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 593-8212 (866) 593-8212
Used (888) 539-3645 (888) 539-3645
Service (888) 679-5746 (888) 679-5746

Reviews

(1,092 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W.I. Simonson Inc. from DealerRater.

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Great dealership very honest pleasure to do business with

Great dealership very honest pleasure to do business with specially Shawn Farahman make you feel like home

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you again for taking the time to let us know how we did. We hope you have a great day!

I highly recommend Sam at Mercedes of Santa Monica.

I highly recommend Sam at Mercedes of Santa Monica. He has assisted me with 2 of my car leases. He is friendly, professional, and wonderful to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Best car buying experience ever!

Best car buying experience ever! I was treated so well, not rushed or pressured. I got exactly what I wanted and the deals were great. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

I had an exceptional experience at W.

I had an exceptional experience at W.I. Simonson, thanks to Hamed and Tamer. Hamed went above and beyond to find us the perfect car, demonstrating outstanding product knowledge and a genuine commitment to customer satisfaction. Tamer made the entire process smooth and effortless, handling every step with professionalism, efficiency, and patience. Both were incredibly kind, accommodating, and a pleasure to work with. Their dedication and exceptional service truly reflect the high standards of W.I. Simonson. I highly commend their work and would gladly recommend them to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

Such a great and wonderful customer service very easy to

Such a great and wonderful customer service very easy to understand and helpful and nice experience we got our dream car the manager was very friendly and understanding

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

They are the best.

They are the best. They are attentive, professional, and very pleasant. it was a pleasure to work with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

I recently purchased my new 2025 Mercedes from W.

I recently purchased my new 2025 Mercedes from W.I. Simonson Mercedes-Benz, and I had the absolute pleasure of working with Farhad Ghavamian. From start to finish, Farhad made the experience truly exceptional. Farhad’s knowledge about Mercedes-Benz vehicles is second to none. He walked me through all the features of my new car with incredible detail and made sure I understood everything. His expertise gave me complete confidence in my purchase, and I couldn’t be happier with my decision. What really stood out to me was Farhad’s professionalism. He was attentive, patient, and proactive throughout the entire process, making everything seamless and stress-free. It’s clear he takes great pride in his work and genuinely cares about his customers. If you’re in the market for a new Mercedes, I can’t recommend Farhad Ghavamian enough. He is an outstanding professional, and I’m beyond thrilled with both my new car and the service I received. Thank you, Farhad, for making this such a memorable experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

They were kind, fair, trustworthy, genuine and efficient.

They were kind, fair, trustworthy, genuine and efficient. Not much more you can ask for. Thank you, Marcus, Iman and Karen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi there, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

The service starting with sales all the way through

The service starting with sales all the way through taking delivery of the vehicle was outstanding. The sales process was low key but thorough. Chris was helpful but not overly pushy which is always welcome. Financing was a breeze and Karen took the time to introduce me to the vehicle and get set up. The whole experience was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

Provided the best service, excellent price for the car

Provided the best service, excellent price for the car and quickly selected a car. I recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Stan, thank you for taking the time to leave a review for us at W.I. Simonson Mercedes-Benz. We're happy we could meet your expectations!