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W.I. Simonson Inc.

(1,092 reviews)
Visit W.I. Simonson Inc.
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 593-8212 (866) 593-8212
Used (888) 539-3645 (888) 539-3645
Service (888) 679-5746 (888) 679-5746

Reviews

(1,092 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W.I. Simonson Inc. from DealerRater.

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I just bought my second EV from W.

I just bought my second EV from W.I. Simonson and I had a very pleasant and professional experience, specially with the sales person; ask for Soharda, he is very knowledgeable and professional. The whole process was straight forward, no sales xx, just great service. I?ve already recommended to my brother and he also got an EV.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

They are very friendly, efficient and professional.

They are very friendly, efficient and professional. They gave me a great deal. This is why I have been getting my cars from them since 2000.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

I had an amazing experience dealing with this dealer.

I had an amazing experience dealing with this dealer. They were incredibly professional and friendly, making the whole process a breeze. I highly recommend them to anyone looking for a reliable and efficient dealer. They truly make everything effortless!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sylwia, we are so happy to read such a great review about W.I. Simonson Mercedes-Benz! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Dealer response

Sylwia, we are so happy to read such a great review about W.I. Simonson Mercedes-Benz! We sincerely thank you for the positive review, and look forward to seeing you again soon!

The dealer I’ve been working with is truly exceptional.

The dealer I’ve been working with is truly exceptional. They consistently go above and beyond to ensure customer satisfaction. It’s a pleasure to work with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your feedback and are so glad we could exceed your expectations! Thank you for trusting us, and we’re here anytime you need us.

The service was excellent.

The service was excellent. Everyone was helpful and friendly, made our experience enjoyable. Parham first greeted us and he was most patient and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

My fifth purcahse from your agency and we met several

My fifth purcahse from your agency and we met several times until we got a great deal! Entire staff was great to deal with, Jack Eskenazi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

We love this dealership!

We love this dealership!! They made the experience easy and stress free!! All of the staff is very professional and good at their jobs. Very friendly!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lori, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Dealer response

Lori, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

I rescind my earlier less complimentary review after

I rescind my earlier less complimentary review after being contacted by W. I. Simonson, in the person of David Vakalis, who assured me that my complaints would be addressed to my satisfaction. David further told me that in addition to the issues I listed in the previous rating, that they were including a second key, an issues I did not list. So this is a bit above my expectations for a positive resolution.. So all will be happiness in the near future. I thank David for the call and the positive feedback. Thanks, R. Norris

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ray, we are so happy to read such a great review about W.I. Simonson Mercedes-Benz! We hope you have a great day!

Sami is the best sales person I got the best service

Sami is the best sales person I got the best service from Sami and finance Guy they super honest and professionals I came back to by car from Sami , I highly recommend to buy cars from this dealership , The finance person was super professional and kind My score is 10000poimntd no 100

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at W.I. Simonson Mercedes-Benz. If you have any further questions, please give us a call. We're always happy to help!

Consumer response

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Consumer response

Sami and financial guy are the best and honest.

The staff are very friendly and professional.

The staff are very friendly and professional. The service was great , they have the best deals in town. Thanks to Shawn Farahmand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!