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W.I. Simonson Inc.

(1,092 reviews)
Visit W.I. Simonson Inc.
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 593-8212 (866) 593-8212
Used (888) 539-3645 (888) 539-3645
Service (888) 679-5746 (888) 679-5746

Reviews

(1,092 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W.I. Simonson Inc. from DealerRater.

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My experience was a good one.

My experience was a good one. People were friendly, knowledgable, and did their jobs quickly. I am happy to lease two cars from Mercedes. One is mine the other is my wife's.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Joel, we really appreciate your positive review! We look forward to your next visit! Take care!

Great service, very friendly staff and helpful throughout

Great service, very friendly staff and helpful throughout the whole purchasing process. Detailed information on each step of the purchase. Highly recommended dealership to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ajayprakash, we are so pleased you enjoyed your visit to W.I. Simonson Mercedes-Benz! We look forward to your next visit! Take care!

Excellent service!

Excellent service! Great team. Very helpful. Found a perfect car for me at a great price. Made the process fast and smooth. Would absolutely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christopher, we are so pleased you enjoyed your visit to W.I. Simonson Mercedes-Benz! We look forward to your next visit! Take care!

Great customer service.

Great customer service. Lina was particularly helpful! Loved working with her!! Would definitely go back with same sales team! Best experience with a car dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Maanav, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

The best experience I’ve had buying a car, everybody

The best experience I’ve had buying a car, everybody treated me like I’m one of their own. Very professional and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Experienced very easy & comfortable for a excellent used

Experienced very easy & comfortable for a excellent used car purchase. It was smooth & fast service. Staffs are friendly, professional & good location. Good selections to choose and price was very reasonable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to let us know how we did. Please don't hesitate to reach out to us if there's anything more we can do!

The entire experience was top notch from start to finish.

The entire experience was top notch from start to finish. Knowledgeable staff with no hassles or upselling. Look forward to returning on next purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Art, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

My experience with W.

My experience with W. I. Simonson Mercedes-Benz was amazing I was treated like VIP.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so pleased you enjoyed your visit to W.I. Simonson Mercedes-Benz! Until the next time we meet, take care!

David, Cliff and Marx worked with me to get me in a

David, Cliff and Marx worked with me to get me in a vehicle; they made sure I left with a car in my budget and that I got what wanted within my budget. My vehicle is beautiful fully loaded and was reasonably priced! I would recommend W.I. Simonson to anyone looking to get a pre-owned Mercedes so happy with my purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nae, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

Perfect Expereince with knowledgeable and helpful staff.

Perfect Expereince with knowledgeable and helpful staff. They processed my purchase / lease within an hour. Nice location with quality staff and service. I look forward to returning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Arthur, thank you so much for the positive review! We hope to see you soon!