Reviews
Terrible car buying experience.
Terrible car buying experience. It seems like they make up “rules from corporate” as they go along. Made the whole experience more difficult for no reason. Not worth the hassle and will take my business elsewhere.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi there, we regret to hear that you had this experience with us. Here at W.I. Simonson Mercedes-Benz, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (855) 677-2690 to discuss ways we can better serve you in the future.
Wonderful experience
Shawn Farahmand and his assistant Farhad helped me buy my new Mercedes. Best experience. I?m so happy
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Had a wonderful experience with Danny and the entire
Had a wonderful experience with Danny and the entire team! Highly recommend! They really heard what I wanted and helped to find me the perfect fit! I love me new car and have Danny to thank for that! Will be back !
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
After 2 months of purchase, I still haven't received my
After 2 months of purchase, I still haven't received my registration and plates. Car has been sitting in garage for 2 months.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi there, we regret to hear that you had this experience with us. Here at W.I. Simonson Mercedes-Benz, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (855) 677-2690 to discuss ways we can better serve you in the future
Rentex Rent A Car
I?ve never had the same experience, really fair price and professional to get a loan. Bought 13 cars so for and keep buying more from them, the best ever experience on Mercedes Santa Monica. Thanks for everything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Marcus has made all of our sales experiences at WI
Marcus has made all of our sales experiences at WI Simonson easy, respectful and a great deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
10/10 at Mercedes in Santa Monica
Great people who went the extra mile get me the right car and at a great price. Highly recommend speaking to Ali and Shaun
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Souhardo was a classic example of professionalism,
Souhardo was a classic example of professionalism, knowledge, and courtesy in every aspect of the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Buyer
Excellent sales persons (Sami and Elie )all were very friendly and helpful also did their best to make make it happen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Dr. Nguyen
Excellent customer service, particularly Farshad, His soft manner and knowledge about the process made the car buying much enjoyable. No pressure sale, just being honest about the options.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!