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W.I. Simonson Inc.

(1,121 reviews)
Visit W.I. Simonson Inc.
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 593-8212 (866) 593-8212
Used (888) 539-3645 (888) 539-3645
Service (888) 679-5746 (888) 679-5746

Reviews

(1,121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W.I. Simonson Inc. from DealerRater.

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Farid was so professional and helpful and gave me a great

Farid was so professional and helpful and gave me a great deal. Took great care of me from beginning to end. Highly recommend working with Farid, love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jane, thank you again for taking the time to let us know how we did. We hope you have a great day!

Marcus Jerry has helped me multiple times.

Marcus Jerry has helped me multiple times. At the end of my lease to purchase the car, and then when it was time for a new one. Nice job Marcus

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Aron, thank you again for taking the time to let us know how we did. We hope you have a great day!

Staff is amazing and works really hard to assure the

Staff is amazing and works really hard to assure the customer is taken care of and gets the best deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Geno, thank you again for taking the time to let us know how we did. We hope you have a great day!

Friendly , honest , speed of service and very clean ,

Friendly , honest , speed of service and very clean , follow up with your needs, very knowlageble, , on time,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

E, thank you again for taking the time to let us know how we did. We hope you have a great day!

Amazing service and pricing.

Amazing service and pricing. The fleet manager (Farshad) was very patient, polite, and knowledgeable. I’ve bought many cars and this was the best car buying experience I’ve had. I will definitely come back here for my next car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Delana, thank you again for taking the time to let us know how we did. We hope you have a great day!

Extremely helpful, smooth process and no pressure.

Extremely helpful, smooth process and no pressure. If they don’t have the car, they will find it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you again for taking the time to let us know how we did. We hope you have a great day!

The W.

The W.I Simonson made my wish comes to reality, an Excellent customer care by Mr. Ali Malekshoar and made a satisfactory experience for me, they offered so many extras for my EQS450, they have been help to Guide me with the cars tec, i will never shop from Keys Van Nuys or Calabasas M.B, thank you for a good deal and meeting my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thank you for making all easy

Consumer response

The service was excellent, the know how by Mr. Ali Malekshoar was once in a lifetime and our family are totally happy with sales and the follow up, he made it easy with the max curtsy, he made us to stop looking around with other dealers, thank you so much.

Consumer response

Thank you for the best experience.

Consumer response

We will be a lifetime customer.

The sales team was unbelievable.

The sales team was unbelievable. Reza provided top service from the beginning till the end. He and the manager, Raul, found my ideal car, the right color and packaging, that no other dealers could. I leased my previous 3 cars from another major dealer but for sure I will continue coming back to W.I. Simonson in Santa Monica.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Suchen, thank you again for taking the time to let us know how we did. We hope you have a great day!

This is my third leased vehicle with Mercedes and the

This is my third leased vehicle with Mercedes and the experience was nothing short of phenomenal as always, I have worked with Marcus for now 6 years and every time its all love, I thank him and his team for taking care of me always!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

I used this dealership six years ago and then again

I used this dealership six years ago and then again yesterday to buy my C class Mercedes. Both times the sales people were terrific and made the experience as stress-free as possible. Souharda was absolutely a true professional, patient and a gentleman and I appreciate his follow through and care

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!