Skip to main content

W.I. Simonson Inc.

(1,123 reviews)
Visit W.I. Simonson Inc.
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 593-8212 (866) 593-8212
Used (888) 539-3645 (888) 539-3645
Service (888) 679-5746 (888) 679-5746

Reviews

(1,123 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W.I. Simonson Inc. from DealerRater.

Want to share your experience with this dealership?

Write a review

This is by far the best car shopping experience I've

This is by far the best car shopping experience I've ever had thus far. Farshad went above and beyond to assist me in completing a purchase for my wife. She loves her CLA 250 . Thank you Santa Monica Benz

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Wonderful service

The salesman that helped me was great! Answered all my questions and was very patient. Very good at his job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

GLA 250 sale

awesome a to z! I am a returning patron to the store, and have to give it five stars every time! Very grateful for the excellent service and friendly atmosphere and quality product!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Leasee

My wife and I stopped by W. I. Simonson to look at a specific Mercedes-Benz they had in stock. My wife like the car and we proceeded to work with Farshad and Reza to complete a 3 year lease. Everything went smoothly from the moment we introduced ourselves till the moment we drove off in our new car. W. I. Simonson is not your typical automobile dealership where pressure on the customer abounds.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

Eqs lease from sam

Was the most smooth transaction and best service i had from sam , thank you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Choghik, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

I have been with mercede benze last 7 years.

I have been with mercede benze last 7 years. This dealership was amazing. The best deal I could get, best experience I ever had. Best seals manager who I have ever met. Hamed Ramni gone above and beyond. I can not express my feelings, how excited we are with this amazing deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Terrible service

The horrible service from Chris Bland who is one of the salespeople in W.I. Simonson Mercedes-Benz. When I lease my car, a Mercedes-Benz A220 model, he promised to give a free service the first time such as changing the engine oil and checking the tire pressure things last summer and I made an appointment yesterday. and visiting the location where he gave me the location last time but it was the wrong location. so I called him several times but he did not take my calls. plus when I got the right location for a service the mechanical guy(Jose) told me they never heard about the free service from anyone. so I asked Chris Bland what was going on here. and he told me he has lots of customers to take care of. Therefore, he did not remember his promise to give a first-time free service to me. As a result, I wasted my time to drove all the way down from my home to their service center for 3 hours to get the free service he did not remember the promise to give a service for free to his customer who is myself. Such a terrible experience to get a service from Chris Bland who is totally unprofessional sales guy in W.I. Simonson Mercedes-Benz.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Christine, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at (855) 677-2690 to discuss this further.

Great Experience! Highly recommended!

Shawn and his team are great and professional. They are trustworthy and you can count on them. Great experience would definitely Recommend. Honest and reliable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Buyers

Karen was one of the best sales person person that I have had in a long time. She was very thorough and patient did everything. She told me she was going to do and delivered the car to me. Thank you, Karen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Bob, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

I worked with Hamed before.

I worked with Hamed before. He is the best salesman. He under stand my needs and going beyond expectations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit to W.I. Simonson Mercedes-Benz! We look forward to your next visit! Take care!