Reviews
They are really great and good people Navid, Ali, farhad,
They are really great and good people Navid, Ali, farhad, they really like their customers & they do the best for customers until mike them happy thanks guys 🙏🏻🙏🙏🏻
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Behnam, thank you for your kind review; we are happy to pass along your comments to the team here at W.I. Simonson Mercedes-Benz! If you have any further questions, please give us a call. We're always happy to help!
All people are very helpful.
All people are very helpful. Navid is the most, Farhad and Ali are very nice too. They helped us a lot. Thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Very professional and understanding , helpful, was very
Very professional and understanding , helpful, was very honest and upfront, no xxxxxxxx. Know about the car they sold me
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Farid Shandiz is the best salesman I ever seen, he really
Farid Shandiz is the best salesman I ever seen, he really takes care of you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review; we are happy to pass along your comments to the team here at W.I. Simonson Mercedes-Benz! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience
They made the process so much easier for me and I?d definitely buy from them again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Alma, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Leased a GLE53 Coupe (great experience)
Professional staff and upper management. Fast service; usually takes me over 3 hours to lease a car, but not here. The deals are reasonable, at least from my experience, including offering a car with more options for reasonable prices. Usually I?ve experienced dealers trying to push a low end car for a good price for them, however, here they offered good package car for a reasonable price to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I purchased a new Mercedes EQE 350+ and I couldn't be
I purchased a new Mercedes EQE 350+ and I couldn't be happier with the vehicle and the whole experience. Navid, Chris and Tamer really made me feel like a VIP. I love the location and the facilities and everyone there was super friendly. This is my first Mercedes-Benz and I have to say that it's really eye-opening on how nice these cars are. We've had BMWs and Range Rovers in the family but this is hands-down the nicest car I've ever driven. It's really the interiors that set these cars apart, the finishes and details are just incredible. The infotainment system blows away anything I've seen so far and compared to other EVs on the market, it's in another category. I'll definitely be heading back for my next vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chris, thank you for your kind review; we are happy to pass along your comments to the team here at W.I. Simonson Mercedes-Benz! We hope to see you soon!
I am very happy with Navid (Sales Manager).
I am very happy with Navid (Sales Manager). He concerns about his customers and willing to make his customers happy. I wouldn't deal with anybody else but Navid at W.I. Simonson.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Naimnatnod, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We hope you are willing to give us another chance. Please reach out to us at (855) 677-2690 so we can work towards a resolution.
Out of state purchase
My sales representative Sam was very helpful throughout the whole process. He assisted me having the car ship out if state and connected me with all the people to make it happen. Anytime I texted him with a question he replied within seconds. This guy is good!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Not sure if their listings are real or they just have bad
Not sure if their listings are real or they just have bad sales team, great cars decent prices but they don't care about customers. Typical westside LA problems.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi there, I would like to get some more details about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 677-2690. We look forward to hearing from you.