Reviews
Service and tire change
Jose was very professional. I am very satisfied with his help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Svetlana Yanova, your satisfaction is our top priority. Thank you, and have a fantastic day!
C250 B9 Service
Great customer service. Nice facility. Car was serviced on time without any issues.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maria Mancia, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!
Leasing
Excellent Mr Mazratian was outstanding in all steps. And the call the next day his day off was very much appreciated
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Roger Marley, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, W.I. Simonson Mercedes Benz
WI Simonson Service
Great work from Jose Ortega and Jason on the WI Simonson service team. I very much appreciate their efforts in quickly fixing my E350 at a minimal expense by utilizing the best diagnostics and leveraging the advantages of Mercedes’ extended warranty programs. Excellent work guys. I will continue to use their service dept with this car and future MB cars. Well done!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
TRADE IN OF 2014 FOR LEASE ON 2018
FIRST TIME LEASER. CHRIS RAPP MAKE THE TRANSITION SEAMLESS AND GUIDED ME THOUGH THE AUTO INNOVATIONS WITH SKILL AND UNDERSTANDING. EVERYONE AT SIMONSON WAS EXTREMELY HELPFUL AS WELL.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Catherine Goldinger, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
James and Navid are the best.
Very knowledgeable; very patient and they put me, the client, first. They enhanced my car buying experience and gave me the confidence I was making the right choice. I have owned Mercedes Benz’s for the past 15 years and James/Navid/WI Simonson is the best dealer I worked with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Tim my Service Manager is great! Pays attention to details!!! I will always go back to WI Simsonson for service! They treat you like a Queen!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Veronica Anthony, thank you for sharing your positive experience! We hope you have a great day!
charles@charlesrubenlaw.com
My experience was excellent. I was very satisfied with my service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Charles Ruben, your satisfaction is our top priority. Thank you again for the great review!
Thanks
Service advisor very responsive and went beyond the call of duty.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steve Maiman, we're so glad that we were able to go above and beyond your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Excellent
Excellent experience and great service all the staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rodney Mendoza, we are very happy we could provide you with a positive experience! We hope to see you soon!