Reviews
We get all our vehicles from Toyota of the Desert.
We get all our vehicles from Toyota of the Desert. So helpful, fast service, we are always very happy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience with TOTD.
I had a great experience with TOTD. It was time for my 2 year full service. Steve was great and very thorough. The service was completed in just over an hour. I highly recommend Toyota of the Desert! A++
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
One of the best locations that you can sit and wait for
One of the best locations that you can sit and wait for your vehicle. They now have A.I.where they can video tape and send to your cell phone the ,status of your video and if any additional problems.Nice and clean .air condition ,fresh popcorn that the smell reminds me of sears store(old school) ice cold water .charging station for your cellphone or laptop and comfortable chairs to relax in.Might I add the whole crew is very professional and there are easy on the eyes…One of the most convenient locations to wait for your vehicle is now equipped with artificial intelligence (AI). This AI system can record video footage and send it to your mobile phone, providing you with an update on the status of your vehicle and any potential issues. The establishment maintains a clean and pleasant atmosphere, featuring air conditioning, fresh popcorn, and comfortable chairs for relaxation. Additionally, there is a charging station available for your smartphone or laptop. It is worth noting that the staff is highly professional, and the environment is visually appealing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Peter is very friendly and knowledgeable and really take
Peter is very friendly and knowledgeable and really take the time to work with you and make sure you understand what’s going on with your vehicle throughout the entire process. A real pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When my vehicle was returned to me, the plastic cover was
When my vehicle was returned to me, the plastic cover was still on the driver seat and the paper mat was still on the floor. Both should’ve been removed. . Both should’ve been removed. Also the little sticker that tells me when I am due for my next service was stapled onto my invoice, not placed on my inside windshield.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Came in for a routine oil change at this Toyota
Came in for a routine oil change at this Toyota dealership. While I appreciate the effort of sending a video update of the work, the experience left me more confused than reassured. The mechanic in the video was difficult to understand, and mariachi music was blaring in the background—making it hard to focus on what he was saying. I’m all for personality, but when it comes to car maintenance, clarity and professionalism go a long way.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Outstanding service team.
Outstanding service team. Easy to make appointments. Kept informed of work being done. Love the video of the work being assessed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone friendly and helpful.
Everyone friendly and helpful. Happy to answer my questions and walk me through the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very nice and professional staff.
Very nice and professional staff. They told me what I needed to do with my car and I appreciate that.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I've been servicing my vehicles for years at Toyota of
I've been servicing my vehicles for years at Toyota of the Desert but have never received such excellent service as I did from Service Advisor Michael Flores. I look forward to my next visit!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair