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Toyota of the Desert

(473 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–9:00pm Closed
New (877) 347-7166 (877) 347-7166
Used (855) 203-8646 (855) 203-8646
Service (855) 650-2508 (855) 650-2508

Reviews

(473 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of the Desert from DealerRater.

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We get all our vehicles from Toyota of the Desert.

We get all our vehicles from Toyota of the Desert. So helpful, fast service, we are always very happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had a great experience with TOTD.

I had a great experience with TOTD. It was time for my 2 year full service. Steve was great and very thorough. The service was completed in just over an hour. I highly recommend Toyota of the Desert! A++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

One of the best locations that you can sit and wait for

One of the best locations that you can sit and wait for your vehicle. They now have A.I.where they can video tape and send to your cell phone the ,status of your video and if any additional problems.Nice and clean .air condition ,fresh popcorn that the smell reminds me of sears store(old school) ice cold water .charging station for your cellphone or laptop and comfortable chairs to relax in.Might I add the whole crew is very professional and there are easy on the eyes…One of the most convenient locations to wait for your vehicle is now equipped with artificial intelligence (AI). This AI system can record video footage and send it to your mobile phone, providing you with an update on the status of your vehicle and any potential issues. The establishment maintains a clean and pleasant atmosphere, featuring air conditioning, fresh popcorn, and comfortable chairs for relaxation. Additionally, there is a charging station available for your smartphone or laptop. It is worth noting that the staff is highly professional, and the environment is visually appealing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Peter is very friendly and knowledgeable and really take

Peter is very friendly and knowledgeable and really take the time to work with you and make sure you understand what’s going on with your vehicle throughout the entire process. A real pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

When my vehicle was returned to me, the plastic cover was

When my vehicle was returned to me, the plastic cover was still on the driver seat and the paper mat was still on the floor. Both should’ve been removed. . Both should’ve been removed. Also the little sticker that tells me when I am due for my next service was stapled onto my invoice, not placed on my inside windshield.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Came in for a routine oil change at this Toyota

Came in for a routine oil change at this Toyota dealership. While I appreciate the effort of sending a video update of the work, the experience left me more confused than reassured. The mechanic in the video was difficult to understand, and mariachi music was blaring in the background—making it hard to focus on what he was saying. I’m all for personality, but when it comes to car maintenance, clarity and professionalism go a long way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding service team.

Outstanding service team. Easy to make appointments. Kept informed of work being done. Love the video of the work being assessed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone friendly and helpful.

Everyone friendly and helpful. Happy to answer my questions and walk me through the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very nice and professional staff.

Very nice and professional staff. They told me what I needed to do with my car and I appreciate that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I've been servicing my vehicles for years at Toyota of

I've been servicing my vehicles for years at Toyota of the Desert but have never received such excellent service as I did from Service Advisor Michael Flores. I look forward to my next visit!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.