Toyota of the Desert

Took car for oil change and air filters. They wound up doing services I didn’t authorize because they didn’t advise me first. Fuel inj service, ac evaporator service, battery service, transmission fluid service, brake fluid service, and another service for $290.22 with no description. Oil change and cabin filter cost $148,00. Wound up with additional charge of $930.00 that I didn’t know.

Phenomenal experience, easy to work with! Best in class! I won’t go anywhere else

I had a good service and the staff where really helpful. I was so glad that i was able to get the car that i wanted.

This is the only dealership I have used in the past 22 years. I have brought my friends and my family here to buy their cars too. Today I bought my third car from them in twenty years

Dealt with salesman Jose, very knowledgeable!!! Strongly encourage you to deal with Jose if you are in the market for a Toyota.

I had a great experience with Toyota of the Desert. Everyone was very knowledgeable and professional. Thank you Gilbert for your services

Andres in Service is very responsive and quick with the vehicle maintenance I needed. Go see Andres for your next service!

La atención que recibí, de parte de TODOS LOS EMPLEADOS, fue de respeto pero sobre todo, MUY AMIGABLE ❗️

The dealership tells you you need to make an appointment but when you get there and you question why it’s taking so long for your car to be done they say they are short staff and the appointment is just to get you in When in reality all they care about is the customer who’s goin to get the most work done on their car in order to get a bigger payment There is absolutely no excuse as to why a customers car doesn’t get pulled to get serviced until two hours after their appointment especially since you guys keep telling your customers you need an appointment if we need an appointment then the least you can do is follow your appointment schedule If the customers get there and decide they would like additional services done then they should be told like every other customer you need to make an appointment (an additional appointment) because it is very clear you guys do not have the man power to keep up with all the additional services you steady offer to your customers and then the customers that have later appointments have to wait longer because you guys cannot keep up It is extremely frustrating especially since you guys love using the excuse we’re short staff because that is not the case you offer additional services and are unable to keep up and your customers who have later appointments in the day have to suffer and you guys do absolutely nothing for the inconvenience “because you are short staffed”

Toyota of the Desert has the best customer service. They go beyond and above to provide excellent service . I am amazed how their workers especially Santini made sure I left happy with my purchase . I recommend this dealership