Toyota of the Desert

I appreciate the whole staff at Toyota of The Desert for making my Tacoma purchase effortless. They were friendly, knowledgeable, and most of all weren’t pushy. Two thumbs up for sure! Thanks for the experience.

I had a great experience with Toyota of the Desert. Everyone was very knowledgeable and professional. Thank you to Oscar and Andrew. Pricing was very fair.

I took my Lexus into Toyota of the Desert for scheduled maintenance in Feb 2021. I was quoted very competitive prices. Once there I asked for addition work ie coolant change and an air filter. The prices were goood and because several fluid changes could be done at the same time - oil, transmission and coolant the cost was lower than what I was quoted. Mike was clear in his communications and he he addressed my questions via text when the work was being done. I’ll go back and request Mike again. D Martin.

I would like to give this dealership a good review but I can't although when I purchased my car here in August 2020 the people that had worked with me were great. It is that there is zero follow-up afterwards. I had originally leased the vehicle that I purchased and had been having my car serviced there and they had always contacted me, sent special offers from time to time, sent texts to remind me when maintenance such as; oil changes, etc were due. Not anymore, I have not heard one word from them, no emails, no texts, no snail mail nor anything since I purchased the vehicle. The funny thing though is that I receive emails and snail mail with special offers and so forth from OTHER Toyota dealerships which is kind of whacked! I have tried calling the service department to find out if I should set up an appointment. They NEVER answer the phone nor call back when I left a message in the service department! The automated system they have is not very together either.. garbled sounding at times. If I had to do it all over again I wouldn't purchase a car from here and I certainly couldn't recommend it to others.

The video explanation showed me my own car as it was worked on. A dream come true! My service rep Jose is a pro and I have confidence in him. My 2006 Rav4 and I Thank you!

Gerry was our salesman. He was entertaining, informative, patient and thorough. Best we’ve ever dealt with. Truly looked out for us from the initial phone conversation to the actual sale. Thank you Gerry. We love our car

Very friendly and helpful! I’ll continue business with them and with the salesman Victor. Was a great experience and they have all my future business.

Decided to purchase my lease and had a very easy time doing so. Everyone was super helpful... until it came time to get my plates. I have been trying for more than 2 months to get ANY information on it and have been completely ghosted. I have called, emailed and chatted my way to complete silence and zero help. I have dealt with so many different people telling me that “someone will get in touch with you” that I can stand. Zero help after the sale. Next step is to drive back to the dealership and camp out until someone finally decides that I’m worth their time

Gilbert Rios was very helpful,efficient and understanding when I could not complete the service I needed in August because I had to leave the desert for a month. He ordered the part and had it held in the parts department until I returned. I can see he likes his job and giving quality service.

Very nice dealership! Everything is clean and I was able to find good quiet seating areas to talk with my family about our decision. Really loved the gong as well after our purchase.