Reviews
Thanks Tim Ritter for all your help.
Tim Ritter and the professionals at Bill Cram Chevrolet made the process of leasing a new vehicle enjoyable and easy. I would recommend their facility and professional team to anyone in the market of purchasing or leasing a vehicle. Thanks guys, I love my new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great car buying experience at Bill Cram Chevrolet
Great sales experience with kristy. Follow up service very professional. Entire staff helpful and pleasant. Very clean, professional showroom. Beyond impressed that Mr. Cram called me after the sale to verify the process and integrity of his business as well as my satisfaction with the vehicle. Very rare to have this type of quality car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great hometown business
This is my 4th lease with Bill Cram. I get great service, hours are convenient & location is good.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Tim Ritter. Very professional! No pressure!
Very easy to work with and great customer service. I planned on looking around but Tim showed me options that were to good to pass up. Thank you very making the buying process quick and simple.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
OUTSTANDING SERVICE
I went to Bill Cram, Inc. to see about the possibility of trading in my car on a new Impala. I really wasn't sure if this was something that I wanted to do. I spoke with Tim Ritter and he showed me a 2014 Impala. We took the car for a test drive and I fell in love with it. It had many more features than my old car. I really wasn't sure of how to operate all of these new systems. Tim took the time to show me how to connect my phone to the car, how to use the navigation system, and all of the other features on the car. He also explained, in detail, the new warranties and service features with the Impala. I came in not sure of what I wanted to do but, thanks to Tim, walked away a completely satisfied customer. This is the 6th vehicle that either I or members of my family have either purchased or leased through Bill Cram, Inc. and I will not look for another dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Experience with Josh & Kristy
I had a great experience dealing with both Josh and Kristy Working with both of them was a wonderful experience I only wish the tonneau cover that I was looking for got included into the deal
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Deserved praise!
We recently bought a car from Bill Cram, the whole experience was a pleasure. Our salesperson, Tim Ritter was not only very knowledgeable but personable. He's a keeper! We would recommend going to Bill Cram for a vehicle and ask for Tim!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding overall SERVICE
Over 30 years ago I was traveling through town and had a electoral problem .The replacement part was not in stock anywhere. Mr. Bill Cram stepped in and borrowed the required part from a new car on the lot and I was on my way home in Buffalo , NY. I'm now living the the area in the summer months and have my car serviced at this location because of the business practices of Mr. Bill Cram and Mr. Tim Ritter. Looking forward to returning to this dealer ship for all my auto needs. PAS..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Never thought we'd leave w/a brand new car & truck
Tim Ritter is a great salesman with much knowledge! I enjoyed test driving with Josh, he will do great! The staff is friendly and helpful...Our family went there to look at Chevy Avalanches. That was it, trade my van for a Chevy Avalanche-my mind was made up. Needless to say I drive a 2014 Chevy Sonic LT & my husband drives a 2012 Chevy 2500HD 4dr. His dream truck is now a reality! And for me, it's a matter of convenience- driving to work and back, pulling the car behind our motorhome-it just made sense. I went 200+ miles for $19.16 @ $3.66/ gallon. It's been a month, and I still can't believe that we made choices that were not within the guidelines of our reason for stopping in. Josh listened and rode around with me, then he and Tim realized what we wanted. We enjoy our vehicles as we live without regret....Glad we stopped in!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tim Ritter as a salesman
I purchased a 2013 Chevy equinox at Bill Cram Chevrolet and found my experience with both sales and service to be exceptional. The dealerships is friendly professional, and always willing to go the extra mile. I highly recommend this dealership and Chevy products to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase