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Bill Cram Chevrolet

(117 reviews)

Reviews

(117 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Cram Chevrolet from DealerRater.

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Great Service from Tim Ritter and Gary Nielsen!

I absolutely LOVE my Chevy Cruze. The whole process was very easy and the staff at Bill Cram was very good at ensuring I knew everything about the car and what leasing option best fit my needs. Gary helped me set up the lease and got everything ready for me to go while Tim made sure I knew everything about the car. He helped me know everything about the dealership and the services as well as making sure I knew all the ins and outs of the car before I left the lot. Bill Cram Chevrolet is the place for me and I recommend them to anybody that is interested in a fantastic car and great service! Thank you Bill Cram!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GREAT SALES & SERVICE

We have been doing business with Bill Cram Inc for a number of years and have purchased both new & used vehicles. We have found the Dealership to render honest & efficient sales & service. Tim Ritter recently sold us a 2012 Acadia and we found him to be the kind of salesman that you enjoy doing business with in that he did not pressure us to "make a sale" but allowed us to proceed at our pace, addressed all our concerns in a timely and professional manner. Tim's salesmanship would undoubtedly please both his Mother and Grandfather for whom we have high regard. The service department under the leadership of Rick Burt makes every effort to "do the job right" the first time and makes every effort to satisfy their customers. In our opinion this Dealership represents what ought to be the standard for the industry.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience !

Purchased a Chevy Equinox from Bill Cram Chevy in January - the salesman, Tim Ritter was very easy to work with and made sure that my new car was all that I expected. Tim, as well as everyone I came in contact with at the dealership was helpful, polite and extermely knowledgeable about thier products ! Great job Tim - enjoying the car and sending other potential buyers your way !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Professional and friendly customer service

We leased a new 2014 eqinox this week. Tim ritter was our salesprrson who was very professional and accomodating. I was looking for specific features and Tim was able to get exactly what we needed. This is our fourth vehicle from Bill Crams. Thsnk you for great service and i love the popcorn machine!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased two vehicles from Dealership

I recently purchased a 2010 Chevrolet Colorado. Tim Ritter was my salesman. Less than a year ago I purchased a 2011 Ford Crown Victoria. Tim was my salesman at that time also. I found Tim to be honest and helpful on both occasions. I basically knew what vehicle I wanted to purchase when I entered the dealership and Tim did not try to sell me something else. I have purchased several vehicles within the past 52 years and I found the buying of a vehicle at this dealership to be a pleasant experience. I would purchase another vehicle in the future from Bill Cram Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A well-run dealership

Last month, I purchased a 2014 Chevy Spark from Bill Cram Chevrolet. My sales person was Tim Ritter, who proved to be very pleasant and well informed about the vehicle. I was quite pleased with how the transaction was handled. The car required a minor repair, which was promptly and efficiently handled by the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tim Ritter as a sales guy

Tim has been very helpful with all of my questions with my 2012 Chevy Silverado. He really helped me out with all of my digital related questions with the truck that I really did not know from my last truck. Thank you for your time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Kristy Conkey was fantastic!

Great service. No hassle. We did not agree on a price for the new vehicle but the overall experience was great. Very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Wonderful experience with Kristy Conkey

Kristy Conkey was very help, friendly, and made my buying experience easy. I feel she went out of her way to accommodate my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Monica - Thank you for your time in doing this review. We are very happy that you enjoyed your experience and we made it at easy as possible. Enjoy your Rav 4 and let all of your friends and family know to come see us here at Bill Cram for their next vehicle.

Greatly Appreciated All of the Help from Kristy

Kristy was great. I had totaled my vehicle and she was very helpful throughout the process with my insurance as well as the buying process. This is my second purchase with Kristy. I am very pleased with her service and would definitely recommend everyone to Kristy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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