Bill Cram Chevrolet

4.2 out of 5 (4.2) 89 reviews

Dealer on Cars.com since November 2013

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 4:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed

Reviews

4.2 out of 5 4.2
89 lifetime reviews.
  • January 27, 2017

    Great service. Dennis Felice came in on his day of and juggled doctors appointment to sell me the truck! Nothing like the hometown experience

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    April 15, 2018

    Tim and Vanessa the sales managers don't have a clue how to help a customer buy a vehicle. The owner must be asleep at the wheel, or never there. ...This place is going down the tubes.........

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    March 2, 2017

    I have been a customer of Bill Cram Chevrolet since 1994. I have bought cars, leased cars, had them serviced there and had damage repaired in their bo...dy shop. It is the only dealership I will do business with. No matter which department you are dealing with the employees are friendly, courteous and efficient. My recent business was turning in my lease car early and taking out a new lease. The salesman, Chip, and the sales manager, Tim, were a pleasure to work with. This is the best dealership I have ever done business with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the feedback. Bill Cram Chevrolet appreciates your business. -Bill Cram Team


Read all reviews

See All In-Stock Inventory


Service Shop

Service Reviews

lifetime reviews of the Service Department.

Read all Service & Repair reviews

Service Pricing

    Wheel Balance

    $20

    Tire Rotation

    $18.95 and up*

    Oil, Filter Change

    $29.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 278 Offers on 16 Models

About Our Dealership

Dealer on Cars.com since November 2013

Bill Cram Chevrolet has been family owned and operated for over 45 years. We are here to meet all your sales, service, and parts needs.

Our friendly sales staff specializes in a customer focused, no pressure environment. Our state-of-the-art service department and factory certified technicians are here for you at every step of your vehicle's life. The parts department brings expertise in obtaining any part your vehicle requires.

Give us a call today at 888-348-0063.

We were recognized as the 2015 Mark of Excellence Award winner. Stop by to see why our customers agree Bill Cram Chevrolet is the best of the best in the Finger Lakes Region.

"Come and Join the Cramily!"
Bill Cram Chevrolet
1913 US-20 Waterloo, NY 13165
New (888) 348-0063
Used (888) 693-2905
Service (315) 670-4040
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.