Jack Daniels Audi of Paramus

I found my ideal CPO vehicle advertised by Jack Daniels Audi on Cars.com and made a four hour trip to pick it up - overall a very straightforward and pleasant experience. Would definitely recommend this dealership to a friend or family member. So far the after-sale customer service has been great. Terry, Adam, and Arthur were great.

Terry was extremely courteous and friendly. We came in, looked at the car, and bought it. There was no haggling, pressure, lies, or tricks - a rarity in car sales. Everyone else at the dealership was friendly as well, it was a refreshing purchase. Terry treated us like family.

The people here in Fair Lawn know how to treat a customer! So friendly and professional.Greg B and the staff made sure that all was perfect! I would highly recommend!

Overall experience at Jack Daniels Audi Paramus was great. I would've given them a "5" ratings in each category, however, upon receipt of my new car, I realized that it already had 75 miles driven on it. We had Maurice Williams as our sales rep and if he was forthcoming with this information at the time of purchase, it would not have been such a surprise. In any case, Maurice certainly know his car and was able to compare and contrast Audi with other car makers. Also there was a mix-up on delivery date, but Solomon Faizi was kind enough to provide me with a loaner car to drive until my car arrived, which I thought was superb customer service. Finally we had Arthur Nicholson, the Tech Delivery Specialist who provided superb walk-through on the car. Arthur has a real passion for his job and you can see that he truly enjoys what he does, and he makes the whole experience of purchasing a car a wonderful experience.

I couldn't be more happier working with any other dealership. The moment I stepped into the showroom I felt part of a family. From Terry and John, sales advisor's, to Wayne the sales manager, I felt at home. Everyone was helpful throughout the entire process...down to Adam in finance. Thank you for making me feel welcome!

Great experience. I was shocked how easy it was to get into a new car without going over my budget. Wayne, the used car manager treated us very well. My salesman Mike knew a ton about the Audi brand. This is the type of establishment you want to purchase a car from.

From initial contact to the delivery of vehicle, the Jack Daniel Audi team is just OUTSTANDING! Even after the delivery, I still get a periodic phone calls ensuring that I am in good hands with this team. The negotiation was hassle free. Instead of trying to sell a car, Mr. Solomon Faizi took his time to find out what my needs are and tried their best to fulfill it. I received the email reply weekend and late nights, which assure me that they are working hard. Mr. Tal Vander worked with us every step until the delivery date and clearly explained every step. On the delivery date, Mr. Arthur Nicholson went over all the features of our car and customized it for me. To summarize, I would recommend Jack Daniel Audi to anybody and thank their team for the best car buying experience of my life!

Marie is an excellent sales person. From the moment we met her, she made us feel extremely comfortable. We did not feel the usual pressure that we felt at other dealers. Arthur did an outstanding job showing us how to operate our new Audi A4. He was extremely patient and provided friendly and expert advice. We received world class service from Marie & Arthur. It was a pleasure working with them and we look forward to any future encounters. Thank you Jack Daniels Audi Paramus for GREAT value and service! Roberta & Ben Bland

Terry Axel was friendly and extremely helpful in finding me exactly what I was looking for. Plus he made buying it a really pleasant experience. No need to haggle over prices. Adam Zabrocki found me the best possible financing rates and had all of the paperwork ready for me when I arrived to pick up my car. Both guys were great to work with, I will be going back to their dealership again in the future.

I went into JDM with an open mind to a certified pre owned Audi. I was not sure as to an A4 or an A6. I met Terry Axle in the showroom and the rest is history. A real class act when it comes to car sales. He did not hound me, harass me, or in any other way make me feel uncomfortable as so many other car salesman do. I was not set on any specific car right away, we test drove a few cars and went over options on others. I left the dealership that day assuring Terry that I would at some point be buying a car from him. The path to finally purchasing was a little bumpy and threw us some curve xxxxx. The A6 I wanted was originally sent back to the wholesaler. Terry tracked down the car and brought it back to the dealership for me to view. I was sold. Terry truly did deliver on everything I wanted. Terry was patient, honest, and a gentleman the whole time. We ended up getting financing done at a very reasonable rate with a rocky credit score. Terrance also helped a lot in the finalizing of this deal. I would highly recommend this dealership and personally Terry Axle for anyone looking to purchase an automobile. A+++++++++++