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Jack Daniels Audi of Paramus

(1,192 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Our 13th Jack Daniels experience

First, if you need an Audi, you go to Jack Daniels. Second, if you require exceptional service you don’t ask for anyone else except Terry Axel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty!! The 13th experience with us!! Wow.. Glad Terry took good care of you, lots of luck!

Best Service Manager from Audi

Is impressive the treatment that you will get by dealing with the best Service Manager that Audi have. Blanca Simpson is very pleasant and knowledgeable in regards customer services and as a service advisor she will kindly address and explain any tecnical issues that you vehicle may have in such simple way that you will have a full satisfaction and understanding. Always with a beautiful smile and the soft tone so you will always feel welcome. Audi will need more employees like Blanca Simpson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We value Blanca as she is a long time employee here at Jack Daniels Audi. All the best!

Couldn't be any smoother

Terry and I didn't play games...he made it as painless as buying a car can be. It was a perfect! Very professional as was Vin and Anthony with the numbers. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad Anthony and Vin took good care of you!

Professional and knowledgeable

I recently leased an Audi S5 from Tal and Chris. Their professionalism, product knowledge and follow up stood out as excellent! Great job guys and keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback!! Enjoy your new S5!!

Above and beyond

The sales team of Andy, Gent and Tal went above and beyond to help me. Their dedication was amazing and made sure I left the loft satisfied. All sales people were courteous and knew a lot about their profession. I highly recommend the Jack daniels Audi Paramus lot to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad the guys took good care of you. Welcome to the Jack Daniels family!

Excellent Sales Person

I have to say that Gent is an excellent salesman. His calm demeanour coupled with his excellent knowledge of the cars makes him simply the best we have out there. Keep it up Gent! So delighted to meet you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad the team took good care of you.

Excellence

The salesman Terry and finance agent Andy was very knowledgeable, very friendly, courteous and new exactly what we wanted so we didn’t have to discuss about a lot of stuff and so we were in & out of the dealership a lot quicker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad the team took good care of you!

Excellent Service

Terry and Tim were both extremely helpful in our leasing process. My husband and I leased our second Audi Q5 with Terry and he gave us exceptional service. very tentative to our concerns and made sure we were happy. Tim gave us an impassable deal. Andy, our F&I manager, was very professional and respectful, and very cooperative. We will definitely be returning for our following leases, and are deeply considering trading in our Acura RDX for another Audi and making our household a full Audi house! Thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Lots of luck with your new Q5!!! We would love to take your Acura RDX in on trade and put you in a new Audi!! Look forward to dealing with you again!

Very pleased!

I had the pleasure of meeting the Sales person Terry. He was very professional and to the point. The Audi I purchased is a gem and the entire experience was painless and efficient. Anthony handled the financials well. Overall I have no complaints and will highly recommend this team! Kudos and keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad Terry took good care of you!

Great Experience!

I bought my first Audi from Huey Hines and it was such a great experience from start to finish. Everyone at the dealership is friendly and helpful and eager to answer all your questions. Farid was very patient explaining all the technology in the car. I have been driving Jeep Grand Cherokees for almost 20 years, but I’m glad I’ve decided to enjoy the luxury and experience of driving my new Audi Q5. The whole team at Jack Daniels made my buying experience so much easier than I ever experienced before.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We wish you lots of luck with your new Q5!!