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Jack Daniels Audi of Paramus

(1,190 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Leased a Q5

This is my 2nd time leasing a Q5. I did my research and received lease quotes from three dealers. Jack Daniels gave me the best deal and the entire experience was painless. They even beat out the dealer I leased my first Q5 from. I worked with Chris Cerda and Tal Vander and we discussed and confirmed the details via phone and email. I told them I wanted to be in and out of the dealership. I only spent about 1 hour at the dealership and most of that time was spent with technologist Farid who is amazing. Farid showed me the features and functions of my car and I was very comfortable operating it when I drove off the lot. Thank you for being honest, transparent and providing great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty. Congrats on your 2nd Q5!! Lots of luck!

Great Experience

I had a great buying experience with Tal and highly recommend contacting him to source your new Audi! He is a first class professional and straight shooter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Thank you for your feedback. Tal is a wonderful manager we are very thankful to have him on our team. Lots of luck!!

Excellence

Everyone at Jack Daniel’s Audi was friendly, knowledgeable and very professional. It made buying a car for our teenage daughter a breeze. I would recommend anyone using this dealership to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review. Beautiful car!!

Really enjoyed the service and help I was given

Gent was incredibly helpful. All of my questions were answered honestly and everyone did a great job at ensuring I received the best deal. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. All the best!!

The only place I will bring my Audi!

From beginning to end my experience was on point. My advisor, Jeff Romano was able to accommodate all my needs. I explained that my schedule is structured and hectic due to being in real estate, and that my window for service was specific. Jeff made it happen. Including having a loaner as requested. I went in for a bubble in my tire and an oil change. Jeff informed me that he would have the tech look over my car to make sure I was good to go until my next service visit . They ended up finding a minor leak from the thermostat, which could of been a way bigger issue down the line if not caught as early it was. Jeff text me an image of the issue. Informed me that it was covered under my warranty and insured me that my car would be ready as promised. I showed up a little earlier then expected to get some work done in the lounge, and was pleasantly surprised to see my car washed and ready to go parked in front. Jeff and his team will continue to get my business as they understand the value of time and service. Also the complimentary snacks and drinks are A+. 11 out of 10 with this visit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad the team took good care of you. Lots of luck!!

Restored my faith in Jack Daniels Audi

Had my a4 brought in for routine service. In the past, I would not hear from my advisor after several days. Jeff Romano had kept me updated and had my vehicle back to me in one day. He was courteous and professional. He went over the entire bill with me and assured me my vehicle was in great condition. I will definitely be returning to Jack Daniels for my services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are glad to see Jeff took good care of you. We apologize for any past experiences that weren't satisfactory. Thank you for your business!

Service

Blanca has restored my faith in Jack Daniels service. I feel like family again. The service is great. Will recommend to everyone. Than k you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Lots of luck!!

Had a great time shopping with Alex

Alex is a very friendly, no pressure person that makes you feel at ease. Although I ended up not going with an Audi at the end of the day, I would definitely recommend Alex to anybody considering an Audi purchase in the greater NYC area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review. Lots of luck!

Good experience and good deal

Great dealership and good service. People are very friendly, they explained entire process, pricing and all rates included clearly , that made it easy to make the decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Thank you for letting us earn your business. We wish you lots of luck with your new vehicle!

Great Experience

I had an excellent experience at Jack Daniels route 4 in Paramus. The car salesman was very knowledgeable and passionate about the cars and treated me with respect. I bought a used Audi A3, with a few minor dings on the hood and rear of the car. The dealership promised they would repair all the dings and they followed through on their promise. They made the car look like brand new and I was very appreciative. I highly recommend this dealership to anyone looking to get into a new or used Audi! They treat their clients with respect and make you feel well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your feedback!! Lots of luck with your new A3!