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Jack Daniels Audi of Paramus

(1,190 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Outstanding experience

Overall, an outstanding buying experience. My family has purchased several cars through Jack Daniels Paramus and I've never been disappointed. Everyone from the sales staff, finance people, and service department are friendly and knowledgable. I often inquire at other dealerships but JDP always gives me the best price and the best buying experience. Most important is that there is full transparency throughout the process. All of my questions are always answered and I drive away understanding the car and the pricing. A great dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Enjoy your new vehicle!

No time wasted!

My fiancé and I leased our 2016 Q5 from Jack Daniels Audi Paramus. When we were ready to trade it in we met with Huey (who I can’t say enough good things about). He was beyond helpful and really listened to what we wanted going into a new lease and especially with lowering our monthly payments. We walked out of there with a new 2019 Audi Q5 and couldn’t be happier. All the thanks to the entire team at Jack Daniels Audi Paramus for not wasting our time and really listening to what we wanted to get us in a better car with better deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congrats on your new Q5! Thank you for choosing Jack Daniels Audi Paramus!

Outstanding Customer Service

Everyone from the sales representative, tech support representatives to the finance closer were not only courteous and professional but sensitive to our needs and they all knew the product throughly. This lead to what can only be called a very enjoyable experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad the team took good care of you!

An Excellent Buying Experience

The overall buying experience was very pleasant and efficient, with a true sense of working with you rather than against you. Alex was able to accommodate the specific items we were looking for in the vehicle and get us into a car in days rather than months. As if that were not enough, they even accommodated a tire swap (the summer tires included in one of the packages were not going to cut it here in the NJ) which allowed us to get the exact option packages we wanted on the vehicle. Overall, they went out of their way to get us the car we wanted quickly, and at a fair price. Alex was great at following up on any questions/issues we had during the buying process without us feeling like we were being "stalked" like at other dealers. Taking delivery of the vehicle was a pleasure. Alex and Andy quickly sped us through the paperwork and got us in the car with Farid who gave us an extensive, completely unhurried, demonstration of the car's many features and answered any questions we had. Farid, and the entire team, left us with the sense that they remain there to help with any/all questions we may have at any point in time even now that we are on the road. There are several Audi dealers in the area but make sure you stop here at some point in your journey and give them a chance to earn your business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your business. We value your feedback!

Excellent!

I have to admit your team was excellent through out the whole process of the leasing car. The level of professionalism was also excellent. I certainly have to thank Gent for answering all of my questions before I moved forward with leasing the Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We appreciate your business!

Comfortable, pleasant

The car buying process was very comfortable throughout. Alex was extremely knowledgeable on the cars and was able to help me get a great deal! The employees were very friendly and not overbearing, leading to an overall pleasurable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Lots of luck with your new vehicle!

Highly recommend

I had a great experience leasing my first Audi from Alex. The whole process exceeded my expectations, and I will definitely be a returning customer. Alex is excellent to work with and extremely knowledgeable. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business. Lots of luck with your new vehicle!

Best Customer Service

Alex O’Connor understood what we needed, found a solution for us, and completed the transaction quickly for us. This was the best used car buying experience we have ever had. Thank you Alex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your feedback. Glad Alex took good care of you!

Excellent service!

Overall i had a great experience with Jack Daniels Audi. Staff was friendly and Genti was very helpful with everything. Definitely recommending this dealership to my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We appreciate your recommendation!

2017 A4

Terry helped my wife and I with the purchase of our 2017 Audi A4. Our experience was excellent and Terry was very personable. He worked with us to find exactly what we wanted and couldn't have been nicer. If you are looking to buy an Audi, you must see Terry and have him help you out. Great experience. -Allyson and Paul

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Enjoy your new A4!