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Jack Daniels Audi of Paramus

(1,190 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Thanks Terry

My experience with Jack Daniels Audi was easy and hassle free. No pushy sales tactics, just a smooth experience. Terry was extremely helpful and made a normally painful experience very easy. THANK YOU SIR.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad Terry took good care of you.

2019 Audi Q5

Just purchased a 2019 Audi Q5 today. Many thanks to Dolly, Alex, Tal, and Ji (Andy) for helping my wife and I close the deal. My wife and I have been to other Audi dealers in the area over the past few months and no other team has made us feel at ease about trading up from our 2015 Q5. If you are looking for top notch purchasing experience, look no further as the team at JD Audi Paramus will definitely deliver.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Enjoy your 2015 Q5!!

True Professional

This is my third Audi from Jack Daniels and each time the process gets easier. Terry stood out again! He is such a pleasure to deal with unlike many other car salesmen. Had it not been for his style and manner I probably would have explored other options this time for other reasons. It was a totally painless process....the way it should be. Terry made it happen and I’m glad!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Terry is a veteran employee here at Jack Daniels Audi Paramus, we are thankful to have him on our team. Lots of luck!

Smooth and Quick Process - Great Experience

The entire process was extremely easy. The staff was nice, willing to go out of their way to accommodate. Highly recommend! Chris was extremely helpful and made the whole experience seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business. Glad Chris took good care of you!

Professional and very customer friendly!

I have worked with Alex for buying audi q7 recently. Very happy with the level of professionalism he has shown. Did not hear ‘no’ from him so far for any of my requests. When I was not sure of the exterior color, he sent a new car with that exact color to my home for viewing, which he could have avoided easily by asking me to come over to check the color. And, of course, he gave me great price deal in the end. Even his colleagues were very friendly and nice to interact with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Enjoy your new Q7!!

Great Experience

It's as if some dealerships in New Jersey DON'T want to sell you a car. This wasn't the case working with Alex O'Connor and the team at Jack Daniels Paramus. From the first conversation Alex made a point of earning my business, and that he did. Not more than a few days later, we closed on a 2018 A6 at a very competitive rate. Highly recommend working with the team there if you're in the market for a new Audi. Overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Enjoy your new 2018 A6!!

Date with my Q8

This was one of the most enjoyable car leasing experiences that I have had. Alex O'Connor and the team was professional knowledgeable and patient. I truly appreciate their integrity and highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new Q8!! We appreciate your business and wish you lots of luck!

Great Experience with Jack Daniels Audi of Paramus.

After bad experiences with 2 other Audi dealerships in NJ, I was very happy with Jack Daniels Audi of Paramus. Alex O'Connor was my salesman, I made more progress on a 10 minute call with him than after hours at other dealerships. I drove over an hour to do business with them, and would highly recommend them. There was a minor issue with the car when I picked it up, they made sure to bring it to my attention and that it was resolved before I left. Best pricing I found by far, will gladly do business there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad your satisfied with the deal you received! Lots of luck.

Excellent customer service

I came in 30mins before they were closing. They took their time to show me the car and test drive it. I didnt feel rush or had to make a decision right away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! Lots of luck!

Ask for Chris!

I came in to look at Audis, and immediately was greeted by Chris who spent over 2 hours with me. He took me for test drives and wasn’t hesitant about the fact that I wasn’t ready to commit. I came back the next day with my family, met with Chris for several hours again now looking at a different set of cars. We felt bad for being indecisive and taking up so much of Chris’s time but he was friendly, patient, knowledgeable, and attentive the whole time. We finally walked out with a new Q5. We highly recommend working with Chris Creda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad Chris took good care of you! Enjoy your new Q5!