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Jack Daniels Audi of Paramus

(1,190 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Great customer experience

I had a great experience at Jack Daniels in Paramus. Everyone is helpful and accommodating. It's clear their main objective is to provide a quote you buying experience because there were no gimmicks or high pressure sales techniques. I would recommend these guys to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Enjoy your new A5!!

Great experience

From the first time I saw Chris I said he’s the salesman for me. We test drove the car, I loved it and everything was smooth from there. Great car, great price and most importantly great service. Looking forward to purchasing from him again and I will be sendin all my friends and family to Chris.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Lots of luck with your new vehicle!

Dealer response

Thank you for sharing your feedback. Glad Chris took good care of you. Lots of luck!

Good overall experience

Satisfied overall services. I will recommend this location to family & friends for sure. I was happy with the overall buying experience & I am glad I came to this location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Lots of luck!

great dealer

great service. Blanca is awesome.. I highly recommend this dealership. The minute you walk in the door they greet you with a smile and a welcome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this wonderful review. Glad our service department took good care of you, Blanca is an amazing associate to have on your team!

World Class Service

My quest started with a phone call answered by Terry! From day one treated me like a person not another sale! Courteous/Always Available/Amazing personality. My lease was up I told him what I was looking for he narrowed down my search. Gave me my monthly payment/emailed me all my paper work/ I filled everything out while I was working all I had to do was walk in and pick up my new ride! Everyone at the dealership made you feel like family! You have to take a picture with your new ride before you! Make sure you are ready!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback. Glad Terry provided you with world class service!! Enjoy your new vehicle!

Best dealership experience in 10 years.

Everything about the experience went well, from the intial consult to test drive to closing. All went smoothly. Felt we were given very fair prices and the team was very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad to hear we provided you with your best dealership experience in 10 years!!

New lease

I was at the end of my lease from another dealership and just happened to stop in to the Audi dealership and the experience was unbelievable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We appreciate your business. Enjoy your new lease!

Amazing Experience!

From the moment you walk in to the moment you drive out, exceptional service, amazing staff! Very welcoming and helpful. Alex answered all my questions and kept in contact with me. He worked close with his manager Vinny who helped me reach a deal that worked for the both of us. Andy made the closing experience quick and easy and provided me with all the packages the vehicle needed. Would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you letting us earn your business. We wish you lots of luck with your new vehicle!

Amazing!

Imani was amazing, I came in for a Audi A4 that I saw online but he informed me that it was sold. At the same time he said he had something better in stock for me. He then showed me an Audi A4 Premium Plus which I fell in love with immediately! Took it for a test drive and realized it was exactly what I wanted. He made the whole process very easy and I am very grateful for it. Thank you again for helping me buy my first car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad our team took good care of you. Enjoy your new A4!!

VERY HELPFUL!

Was very understanding, very helpful. Made sure we was making the right choice and gave us many options on our payment. Made sure the car was in perfect conditions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. All the best!!