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Jack Daniels Audi of Paramus

(1,192 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Amazing!

Imani was amazing, I came in for a Audi A4 that I saw online but he informed me that it was sold. At the same time he said he had something better in stock for me. He then showed me an Audi A4 Premium Plus which I fell in love with immediately! Took it for a test drive and realized it was exactly what I wanted. He made the whole process very easy and I am very grateful for it. Thank you again for helping me buy my first car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for sharing your feedback. Glad our team took good care of you. Enjoy your new A4!!

Great Experience

Everybody at Jack Daniels Audi were extremely helpful. They made the car buying experience seemless and simple. Everybody was very knowledgeanbe about their product and their competion. They gave me a no haggling great deal that saved me thousands over the life of the lease compared to what I was quoted at another Audi Dealership. Imani was my guy but everybody there were really friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad we were able to provide you with a fair purchase price on your new vehicle! Lots of luck!

VERY HELPFUL!

Was very understanding, very helpful. Made sure we was making the right choice and gave us many options on our payment. Made sure the car was in perfect conditions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. All the best!!

Great experience

Alex was very knowledgeable and made the purchasing experience fun. I felt that he listened my needs and recommended the perfect car for my needs. He took his time to explain all the features of the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad Alex took good care of you. Lots of luck!!

Expressing my gratitude!

Most of all, the sales person whose name Mr. Gent Lushaj gave me a tremendous help for choosing this car and this dealership. He was actually a game changer because I was considering Jeep SRT to be my next choice. Think that is mainly because he owns and currently driving S3 by himself so he could be very knowledgeable. Additionally, he was also fully understanding what he has to offer or explain depending on his clients level of understanding for their candidates. Fast and kind replies were also huge plus because I asked so many questions on this car before finally making my decision. I'm pretty sure that II'll be continously relying on his knowledge and information coming from his real experiences for my maintenance afterwards. Also would like to thank to Mr. Ji Kim. He was well prepared and offered other guarantee options I can consider. I've been visiting more than ten dealerships around my place including other brands, I've clearly felt these guys the most reliable, trustworthy and not exagerrating anything only for their own imminent sales records because I can catch it by always doing my own research to the in-depth level on candidates that I'm interested. Really appreciate making me comfortable and helping for my fast choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad Ji made you feel comfortable!!

Incredibly pleasurable

As soon as I walked in I felt very comfortable with the service. Also every question were answered giving me multiple options for better choice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review. Glad you had a pleasant experience!!

Terrible dealer

I saw one car Online in Cars.com, I called sales reps and Spoke with Imani, I did not even see the car and negotiated Price for Audi A4, I have Also Paid Refundable deposit of $500 to block the deal. Later when i was trying to process i was going through the charges and found they charged Nearly $1000 for Cleaning, paper work, Detailing, etc. Which is outrageous. When i asked about it they said it all default. I have bought two cars in recent years where i did not see such charges, Two days later sales Rep called me and said he will reduce the price of the car by $500 to sub set the cost. I agreed and asked him to send the revised quote. Then after 30 Minutes He texted me saying (Dont have face to call me) This car was also booked by Another sales person and they are ready to take car. Very unprofessional, Truly opportunist. Bunch of cheaters

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Excellent Car Buying Experience

If you're even considering purchasing an Audi, Jack Daniels Audi Paramus is highly recommended. Terry Axel, in particular, has been my family's go-to dealer since 2013. He is very knowledgeable, professional and extremely helpful. He cares about your needs and finding the right car for you. If you have any questions or concerns post-purchase, you can contact Terry without hesitation and that distinguishes him from the rest. Out of the different dealers and car companies I've visited, Terry and Jack Daniels has provided the BEST experience. The entire team is professional and buying a car is seamless. Don't hesitate to inquire and ask for Terry!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Terry is a long time salesman here at Jack Daniels. We value him and appreciate your kind review. Lots of luck!

Great

Terry was the best dealer i could have ever encountered i felt like i was being helped by my dad. He was completely honest since the beginning. I would definitely recommend him to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad Terry took good care of you. Lots of luck!

FANTASTIC EXPERIENCE

Terry provided THE BEST service I have ever had at a dealership. I usually don’t write reviews, but after my experience with Terry I just had to. Terry is professional, courteous, and extremely helpful. He went above and beyond to make my experience as easy and pleasurable as possible. My schedule is very busy, and he was not only available via phone, but also email and responded to me immediately at all times of the day. Terry is great his job, but most importantly is a good person. Anyone in the market for an Audi should meet with Terry and they won’t regret it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad Terry took good care of you. Enjoy your new vehicle.