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Jack Daniels Audi of Paramus

(1,192 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Thank you!

Thank you for your help and assistsance. We were delighted to meet the team at Jack Daniels Paramus. Very helpful and cherrful people. They helped us throughout the process. Tal is a wonderful and professional person. Many is a very patient and professional sales person. We would like to thank you and look forwad to coming back for another deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We wish you lots of luck with your new vehicle!

Superior service

Tal Vander has worked with us for the last 4 years I would like to thank you for your very professional processing of our most recent Audi purchase.As usual you and your team exceeded all expectations. Thank you Harry and Elizabeth Seherrthoss

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Wonderful review. We appreciate your business. Lots of luck!!

My Best Car Buying Experience

I purchased a 2018 S3 from Terry Axel at Audi of Paramus when my current Audi lease was coming to an end. The deal needed to be completed by year end and there weren’t many S3’s available. I live in Manhattan and tried a few NY dealers but realized that I needed to find a car on my own if this was to happen by 12/31. Luckily, Audi of Paramus had one and Terry answered the phone when I called. Terry was very accommodating and called back with all of the details exactly when he said he would. The transaction was very straight forward and totally transparent with none of the usual “nonsense” that I have experienced with most auto buying deals. I am both thrilled with my new S3 and the totally professional and courteous attitude of Terry Axel and all those that I encountered at Audi of Paramus. Very highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your review. Glad we were able to get you into another S3! Excellent choice of cars!

Excellent experience highly recommend

we are very pleased with the experience, Terry Axel was terrific start to finish, Fared was great in explaining the technology and Adam handled the financials perfectly Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad Terry provided you with a seamless car buying experience!

Jack Daniels Audi 2nd to None !!!

The moment we stepped foot into the dealership , we received a very welcoming greeting from all employees throughout and were presented with a no pressure atmosphere whatsoever. Never once while shopping did we feel uncomfortable. From the sales person to the finance manager and especially the technology specialist who explained all the features in our vehicle were nothing but spectacular courteous and professional. We never had such a positive experience purchasing a new vehicle throughout the years. We would rate them an A+ and recommend Jack Daniels Audi in a heartbeat. Great job guys !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Lots of luck with your new vehicle!!

Pre-owned A4 purchase

Terry found me the pre-owned A4 I was looking for. Knowledgeable, friendly and curtious. It was a very smooth purchasing process. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Glad Terry found you the right A4. All the best!!!

Excellent salesman...Terry Axel

My salesman, Mr. Terry Axel made my buying experience very easy and informative., and I didn’t feel pressured as I did at other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Thank you for the wonderful review. Lots of luck!!

Thorough and Professional

Imani was thorough, honest and efficient. He answered all of my questions with patience and detail! I walked into Audi as a new customer, and left as an Audi driver. Best thing I did in 2018! The experience was exceptional. Thank you to Imani and the Audi team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We value your business, Enjoy your new Audi!!

X-mas Present

I gave this dealership 5 stars because it is truly my best car shopping experience ever. It is also the first time I ever bought a vehicle on the spot, without question, and with total confidence In the dealership and the salesman Terry Axel. The entire experience made this the best X-mas present I could have ever given my wife. They have gained a life-long customer.I will recommend this dealership and salesman to anyone and everyone who are looking for the best car buying experience ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We value your business and appreciate your feedback. Glad we made your Christmas a memorable one!!

As Expected and Above

Had previous experience with Jack Daniels as I leased multiple VW's for my father but this time it was my turn. This would be my second A6 (first one I got from another dealer) I like to do the research ahead of time and over email, I reached out and contacted Ralph Vassallo who was very attentive, professional and detail oriented. He answered all my questions as we negotiated towards a mutually agreeable final number. Before going to met with Tal, I was introduced to Farid. What can i tell you..totally delighted me, and taught me so much about the A6 that I didn't know, and I though I knew a lot. Was very helpful, upbeat, professional and I think provides a very valuable service that not every dealer has, but this sets Jack Daniels apart. I then met with Tal who was just as pleasant and professional and got me out of there with time to make my Christmas Eve meal. All in all a very memorable experience and I would recommend everyone at Jack Daniels Audi -Paramus without hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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