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Jack Daniels Audi of Paramus

(1,190 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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My Best Car Buying Experience

I purchased a 2018 S3 from Terry Axel at Audi of Paramus when my current Audi lease was coming to an end. The deal needed to be completed by year end and there weren’t many S3’s available. I live in Manhattan and tried a few NY dealers but realized that I needed to find a car on my own if this was to happen by 12/31. Luckily, Audi of Paramus had one and Terry answered the phone when I called. Terry was very accommodating and called back with all of the details exactly when he said he would. The transaction was very straight forward and totally transparent with none of the usual “nonsense” that I have experienced with most auto buying deals. I am both thrilled with my new S3 and the totally professional and courteous attitude of Terry Axel and all those that I encountered at Audi of Paramus. Very highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. Glad we were able to get you into another S3! Excellent choice of cars!

Excellent experience highly recommend

we are very pleased with the experience, Terry Axel was terrific start to finish, Fared was great in explaining the technology and Adam handled the financials perfectly Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad Terry provided you with a seamless car buying experience!

Pre-owned A4 purchase

Terry found me the pre-owned A4 I was looking for. Knowledgeable, friendly and curtious. It was a very smooth purchasing process. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Glad Terry found you the right A4. All the best!!!

Excellent salesman...Terry Axel

My salesman, Mr. Terry Axel made my buying experience very easy and informative., and I didn’t feel pressured as I did at other dealerships.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for the wonderful review. Lots of luck!!

Thorough and Professional

Imani was thorough, honest and efficient. He answered all of my questions with patience and detail! I walked into Audi as a new customer, and left as an Audi driver. Best thing I did in 2018! The experience was exceptional. Thank you to Imani and the Audi team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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Dealer response

We value your business, Enjoy your new Audi!!

Jack Daniels Audi 2nd to None !!!

The moment we stepped foot into the dealership , we received a very welcoming greeting from all employees throughout and were presented with a no pressure atmosphere whatsoever. Never once while shopping did we feel uncomfortable. From the sales person to the finance manager and especially the technology specialist who explained all the features in our vehicle were nothing but spectacular courteous and professional. We never had such a positive experience purchasing a new vehicle throughout the years. We would rate them an A+ and recommend Jack Daniels Audi in a heartbeat. Great job guys !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Lots of luck with your new vehicle!!

X-mas Present

I gave this dealership 5 stars because it is truly my best car shopping experience ever. It is also the first time I ever bought a vehicle on the spot, without question, and with total confidence In the dealership and the salesman Terry Axel. The entire experience made this the best X-mas present I could have ever given my wife. They have gained a life-long customer.I will recommend this dealership and salesman to anyone and everyone who are looking for the best car buying experience ever!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We value your business and appreciate your feedback. Glad we made your Christmas a memorable one!!

Andy is amazing

We were Mercedes owners for 10+ years, after Andy’s help and service we switched to Audi and we would recommend more people. Finance department gentleman was professional and to point.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you for making the switch to Audi! your review is greatly appreciated. Lots of luck!!

Amazing experience

This was my first experience with the team at JD Audi. I was overly impressed with their knowledge, dedication and support throughout the entire process. Made this years Christmas extra special

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Very Attentive and Accomodating Staff & Dealership

I had the pleasure of working with Andy Kim, Vinny Kotha and Adam Zabrocki on the purchase of a Used vehicle, and the experience could not have been more positive. Everyone at the dealership was very accommodating throughout the process, and Andy Kim did an outstanding job of making sure I was completely comfortable with my purchase and that the vehicle met my standards. I would absolutely work with this group again and would have no hesitation recommending them to others. Job well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.