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Jack Daniels Audi of Paramus

(1,190 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Great experience

Alex is top notch. He gave great customer service and helped with all issues and questions I had. I would highly recommend him for anyone pursuing an Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Lots of luck with your new Audi!

Most pleasant experience

Jason & Huey, what a great bunch of guys! Jason worked every avenue over 2 days not giving up until he was able to find me the best interest rate & financing for my pre owned 2018 Audi A4. it was a pleasure from the minute I walked in working with Huey and chatting with him, until I drove off in my new car. There was a point when I didn’t think I was going to get financing, but jason & Huey were a team and worked endlessly until it happened. I am so Thankful to Jason & Huey and their amazing team. I felt like a part of the family immediately, no stress or anxiety... I not only left with my dream car but I also left with new friends I highly recommend this dealership and These guys when looking for your next Audi! Thanks guys 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us earn your business. Enjoy your new 2018 A4!!

Everyone polite, not pushy, explained all in detail. I asked

Nice people, not pushy, polute, knowledgable. Asked for net and got it. Will be bringing car back for paint and/or minor repair and to ask some techy questions. Cannot bring in key today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us earn your business. Enjoy your new vehicle!!

Kathys SQ5

The overall sales experience was wonderful . Gent and Jason helped me acquire the car I wanted at a great price . Gent has been extremely accommodating throughout this process. Farid was amazing at pick up and prior explaining everything I would need to know about the car. Thank you all !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for business!! Enjoy your new SQ5!!

Above and beyond my expectations!

Great dealership!! My entire car buying experience at Jack Daniels Audi of Paramus was beyond exceptional. My salesperson Terry and the entire staff went above and beyond my expectations. Making the entire car buying experience quick, easy, and stress free. I highly recommend this dealership to anyone looking to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Your recommendation is greatly appreciated!!

First time Audi Buyer

It all happened so quickly! Our daughter is turning 17 in March. Her dream car... A White Audi A3. After a web search we found the perfect one for her. This brought us to Jack Daniels Audi Dealer in Paramus to see for ourselves. Guess what?! The car was perfect. It seemed as if it was waiting for just her! That afternoon we were introduced to a professional, knowledgeable and most helpful sales person, Ralph. From the moment we met him, he made us feel comfortable. Ralph took his time with us and answered our million questions with ease and confidence. He took us for a test drive and even had my daughter practice driving in a safe open lot. (She has her permit) The next day we brought my husband back to the dealer...to our surprise, he agreed to this purchase! We have a very happy girl. :) Most importantly we feel at ease knowing that Brooke will be driving a very safe car. Needless to say, we will be back in the near future, as I would now like a new Audi for myself. We highly recommend this dealership; everyone made us feel extremely welcomed. Awesome experience! Thank you, Karen, Bob and Brooke Alexander

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. Enjoy your new Audi A3!!

New Audi A5

Excellent experience with a very knowledgeable staff. The negotiation process was handled with a professional manner and my salesman got to the figure I needed to be at.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us your feedback. Lots of luck!!

2016 Audi Q5

Dolly was knowledgeable, honest and took care of EVERYTHING throughout the whole buying process including my Insurance & DMV Plates- made it so easy for me . Tal worked on the #s for me so I could add an additional option I wanted. And Farid the Tech guy is witty and explained clearly how everything worked. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review. Enjoy your new Q5!!

Tim ,Ralph and Imani fantastic job! streight talk, fair deal

There is no shotrage of auto dealers in NJ. I had a great experience with Jack Daniels Audi in Paramus. They worked as a team to do whatever was needed to make a deal that worked for me on the vehicle I wanted. It is a family atmosphere from the internet to me driving away in my new car. I will be recommending Jack Daniels Audi .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're thankful you chose us to do business with!! Glad your satisfied with our service. All the best!

7 Star Service

Great customer service from Andy! Couldn’t have been paired up with a better person. I will always buy my car from him. He took care of us from start to finish, answered all of our questions, and even checked up on us long after we drove off the lot. I will be referring Andy to everyone I know! Couldn’t speak more highly of him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review. We value Andy and we're glad he provided you with an informed buying experience!!