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Jack Daniels Audi of Paramus

(1,192 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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7 Star Service

Great customer service from Andy! Couldn’t have been paired up with a better person. I will always buy my car from him. He took care of us from start to finish, answered all of our questions, and even checked up on us long after we drove off the lot. I will be referring Andy to everyone I know! Couldn’t speak more highly of him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review. We value Andy and we're glad he provided you with an informed buying experience!!

Tim ,Ralph and Imani fantastic job! streight talk, fair deal

There is no shotrage of auto dealers in NJ. I had a great experience with Jack Daniels Audi in Paramus. They worked as a team to do whatever was needed to make a deal that worked for me on the vehicle I wanted. It is a family atmosphere from the internet to me driving away in my new car. I will be recommending Jack Daniels Audi .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're thankful you chose us to do business with!! Glad your satisfied with our service. All the best!

Very pleased

After trips to two other Audi dealerships, I ended up making my purchase at jack daniels Audi on rt 4 in Paramus due to the professionalism, friendliness and willingness to negotiate by Huey (my salesman) and everyone else involved in the sale. Cannot say enough good things about this dealership. They have earned my business for many years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review. We are grateful for your business. Lots of luck!!

Stress free experience, excellent staff

Great price for the preowned SQ5, great communication, very responsive and excellent staff. Ralph, Vinny and Tal were knowledgeable, friendly and professional throughout the process. Very pleased with my purchase and the experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Enjoy your new SQ5, wonderful choice! Lots of luck and fun driving!!

Great experience, great staff, extrodinary service.

I gave them my budget and they made it work. The staff was incredibly knowledgeable and knew exactly what what I wanted. Left with a smile on my face and extra cash in my pocket!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glad we were able to accommodate your car buying needs. All the best!!

A worthwhile and pleasurable experience.

Purchase and delivery experience was great. Dolly was great to deal with...no pressure and Farid was outstanding with respect to the delivery and explanation of Q5 technology. The Finance team was equally efficient. Overall, a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review. Glad you had an informed car buying experience!!

Great dealership and staff

Our salesman was Lamont, great guy, made us feel welcomed and really good at his job!! I would definitely recommend him to others, thank you for you help! Oh and Melanie was really nice made us feel at home, Adam aswell made everything run by fast and easy... thank you Audi team, we are really happy with our new Audi Q5

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review. Enjoy your new Q5!!

Easiest car buying experience I ever had

I called dealership to find out availability of a pre owned vehicle that I saw on line. A really nice guy, Vinny, who also happens to be the preowned manager took my call. He told me that the car had just come in and was being serviced and detailed and said that he would have the car at the dealership that afternoon. I made an appointment to see the car at 1 PM and was met by Vinny and a sales person named Alex. I took a long drive with Alex, visited the service facility and was very impressed with my experience. I signed a deal that afternoon and picked up the car the next day. I had the pleasure of working with ca I took a long drive with Alex, visited the service facility and was very impressed with my experience. I signed the deal that afternoon and picked up the car the next day. I had the pleasure of working with call Tal, The finances and business manager at the dealership. The car was in great shape and Fredo did a wonderful job going over the car speaker with me. I would highly recommend Jack Daniels in Paramus if you are looking for an Audi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your business is greatly appreciated. Glad Alex provided you with a pleasant car buying experience!!

Leased 2018 Q5

Everyone at the dealership was helpful and nice. They were able to work out a deal that I wanted. I walked out with a new lease on the first visit. I highly recommend this dealership to anyone who’s looking for an Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We value your feedback. Your recommendation is greatly appreciated. Thank you!!!

Professional, Personal, and Priced Right

This is our second time with Terry at Jack Daniels Audi. We moved up from the Q3 to a Q5. Terry is a pleasure to work with, a straight shooter and most genuine. We love the car; performance and style with the right blend of sport and luxury. Adam in finance was professional, polite, and easy to work with on the additional features. And our super enthusiastic technician rounded off the experience with explaining everything we needed to know about the dynamite new features. Thanks to Terry and his team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business. Congrats on your new Q5!!!