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Jack Daniels Audi of Paramus

(1,190 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Super professional stall, and overall excellent experiance

"Top Notch!!!" This was my first time dealing with Jack Daniels Audi, and I'm pretty sure it wont be my last. Everything was seamless, very efficient, and my new Q5 was waiting right outside the door. Gent and Adam were extremely friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback. Enjoy your new Q5!!

Excellent experience

New car buying experience was pleasant and professional. This will be my second car from the dealership at Paramus Jack Audi and hope to continue relationship

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Enjoy your new car!

The best!!!

Dolly, Imani, and Tal were truely a pleasure! They helped and found the best for me! Best experience! So happy!!! I recommend this dealership! You will not be dissatisfied!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Lots of luck!

Great experience!

Bought a Q5, had a great experience. Alex from sales and Tal from finance were easy to work with. Did not feel pressured to buy which was important to me. Process was smooth and streamline. Paperwork was a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glad the team took good care of you. Enjoy your new Q5!

Could not even make it out of dealer's lot without a problem

I almost purchased a 2013 Audi A4 from this dealership. Took car for a test drive. It drove well and inside looked like brand new. Car came with no warranty. Sales Manager tried to talk me into a $2,200 extended warranty. Said no. Came back to pick up the car and ready to leave the lot when the car started to make a noise. I was told it had something to do with the starter key. I immediately told them the deal was off and I wanted my money back. Tried to talk me out of it, told them I want my money back and I am done with Audi. Later told my friends that pre-owned Audi's are nothing but problems. Will stay away from them and would not recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

All our vehicles go through rigorous inspections before being put out for sale. We will be looking into this review immediately.

Love Jack Daniels!

Went back for my second Audi to Jack Daniels and as always their service is impeccable! Love working with everyone here and am looking forward for to continuing working with them in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty. Glad we were able to put you into your second Audi. Lots of luck!

GREAT experience & Amazing staff

The staff was very helpful and informative while making the car buying experience fun & easy! Would definitely recommend Jack Daniels Audi to my family & friends. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Glad the team took good care of you. Lots of luck!!

Top Notch Experience!!

Immediately walking into to the dealership we were greeted by Tal, he was very professional and courteous. It was definitely a team effort helping our Company select the right vehicle. Tal took the time to find out exactly what we were looking for in a vehicle. A few days following our purchase, he made a courtesy visit to go over all the features of the vehicle again. It was refreshing to have someone who still acknowledges customers after the sale! As a local Business we take pride in this level of Customer Satisfaction. We love our A8 and Jack Daniels Audi!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review. Enjoy your new A8!!

Excellent experience

I’d like to say that dealing with Paramus Audi and specifically Gent was a pleasure. He was thorough, great to work with and had a great sense of customer service. I plan to come back in the future and valued my experience here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Lots of luck with your new vehicle!

Highly Recommend

If your looking to purchase an Audi go see Alex, he and the entire team kept the process fun. He is knowledgeable, courteous, and very attentive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Best of luck!