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Jack Daniels Audi of Paramus

(1,190 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Great experience

I went to the dealer to buy my first Audi today. I was lucky to have been helped by Andy, he walked me through the process and handled everything quickly. The entire staff was friendly and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Thank you for your feedback. We're glad to hear Andy and the team could make the process of getting into your first Audi quick and easy. Welcome to the family!

Great experience

Dan was my sales guy and he was very helpful. He went over every aspect of the car and was able to give me a great deal on my 2015 Audi Q7.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Congrats on your new Q7! Glad to hear Dan and the team were able to take care of you. Enjoy your new car.

Express Conversion

I came into Jack Daniels Audi of Paramus on Monday, I had my eye on the A5 3T Convertible. I walked out with A5 coupe loaded. Our new A5 Coupe was the right choice. Terry Axel was very efficient, up front and helped us make the right decision. Terry has 14 years with Audi. He is very accessible, been texting him on how happy we are with the car. We are new to Audi, and so far very happy. Thanks Terry B Stark Tenafly NJ

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Mr. Stark, we are thrilled to hear Terry and the team were able to get you into the new A5 that you wanted. Thank you for your feedback on your time with us. Enjoy!

Overall was great

Lamont was extremely helpful and professional during the sales process. I would definitely recommend anyone looking for a vehicle. My next car will be from Jack Daniels Audi Paramus!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for your feedback. We look forward to seeing you again soon for your next new car!

Great experience!

We bought a new Audi Q5 and the entire experience has been fantastic. Lamont was a pleasure to work with--he was very professional and courteous throughout the whole process. He and the sales manager Peter helped us get the exact car we wanted, and at a great price as well. We also worked with Adam when it came time to sign the papers. He was very knowledgeable and transparent during that process. We are very happy with the high level of customer service from the sales team, everyone was so friendly and polite and welcoming. When it came time to get the car, Lamont sat with us and guided us through all the features in our car, even though it was past the closing time. I would highly recommend this dealership, I must say they far exceeded my expectations! Great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Congrats on your new Audi! We're glad everything went well during your time with us.

My A3 Leasing Journey

Danny Lopez did an amazing job! My wife and I were looking to purchase CPO at another dealership. We decided to get some lease options and called Danny. He immediately gave us some great quotes. The other dealerships we were working with promised better deals but never delivered. Danny and the Audi team at Jack Daniels were a pleasure to work with and made my leasing experience awesome. My wife is looking to lease a new vehicle in the winter with Danny. We highly recommend Paramus Jack Daniels as well as working with Danny Lopez.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Glad to hear your leasing process went well with us. We hope you're enjoying the new car and look forward to seeing you again this winter!

My experience with Danny at Audi Paramus

the staff are very friendly and respectful. I will recommend this dealership to anyone . I went to the dealer to treat myself for my birthday and Danny worked with me and gave me a great deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thanks for the feedback. We hope you're enjoying the new vehicle so far!

Great service

I found Juan to be very attentive and knowledgeable about the car. He took care of my New York insurance and registration there at the dealership. Afrer the sale he still took care of any questions and problems I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that Juan was able to accommodate a quick and easy process for you. Congrats on the new car!

Return customer

I have been working with my salesman Terry Axel for years. He keeps in touch with me even when I am not in the market to buy. Terry takes not only a professional, but a personal interest in me. He is knowledgeable about the features of the cars and always helps guide me to the best choice vehicle. I would not work with anyone else. This dealership and salesman are my number one choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and your continued business. We look forward to seeing you again soon!

Great Business with Jack Daniels

Lamont was a great help and he got me the car I wanted. I will do more business in the future with him and Jack Daniels

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the new car! Thank you for your positive feedback on your experience with us.