Hampstead Pre-Owned

They raised the advertised price. Also added many fees above normal tax, tags and title.

Maintaining my vehicle was made very easy by Jonathan Crosman. He is knowledge, honest and efficient. Always great having someone you can trust in the car business! Highly recommend. Thank you, Jon!

Exceptional customer service is paramount in any industry. Clear and consistent communication is key to building trust and satisfaction. Being informed about the progress of a service can alleviate anxiety and enhance the overall experience. Jonathan's commitment to keeping his clients updated showcases his dedication to providing a seamless and positive interaction. His efforts undoubtedly contribute to a loyal customer base. I will definitely be returning!

STAY AWAY FROM THIS PLACE FAR AWAY FROM THIS PLACE. The vehicles are not really preowned certified. They sold me a defective vehicle because they were understaff and clearly the mechanics are either overworked or incompetent so they didn't take the time to properly inspect the vehicle that I was sold or address my complains. I complained that my vehicle had a strong exhaust smell and I had to put oil in the car very often. I was eventually told to come in for oil changes more often. It was hard to get them on the phone and it was always hard to get them to look at my vehicle. Its clear they were just doing the bare minimum because the service department was always short staff and the young lady in charge messed up a lot. They have gone through several service managers since I have purchase my car which says a lot. My catalytic converter failed and I was told to go somewhere else to get it fixed which I did. Sometime has passed and again I have to change my catalytic converter, I am now finding out from Hyundai that the issue has been the engine and it is obvious that this has been an issue for a long time and that is what is damaging the catalytic converter. I am not sure how Hampstead preowned missed that when they supposedly do a thorough check on the vehicle before selling it and I have complained to all three service managers regarding this issue. I HAVE HAD MANY OTHER ISSUES WITH THIS PLACE BUT THIS ONE IS REALLY FRUSTRATED ESPECIALLY WHEN I AM BEING TOLD THAT I HAVE HAD THE VEHICLE FOR 2 YEARS NOW AND IT IS A 2017 SO ESSENTIALLY THEY CAN'T DO ANYTHING. VERY DISAPPOINT WITH THIS PLACE AND BUYING FROM THEM WAS A GREAT MISTAKE!!!

STAY AWAY FROM THIS PLACE FAR AWAY FROM THIS PLACE. The vehicles are not really preowned certified. They sold me a defective vehicle because they were understaff and clearly the mechanics are either overworked or incompetent so they didn't take the time to properly inspect the vehicle that I was sold or address my complains. I complained that my vehicle had a strong exhaust smell and I had to put oil in the car very often. I was eventually told to come in for oil changes more often. It was hard to get them on the phone and it was always hard to get them to look at my vehicle. Its clear they were just doing the bare minimum because the service department was always short staff and the young lady in charge messed up a lot. They have gone through several service managers since I have purchase my car which says a lot. My catalytic converter failed and I was told to go somewhere else to get it fixed which I did. Sometime has passed and again I have to change my catalytic converter, I am now finding out from Hyundai that the issue has been the engine and it is obvious that this has been an issue for a long time and that is what is damaging the catalytic converter. I am not sure how Hampstead preowned missed that when they supposedly do a thorough check on the vehicle before selling it and I have complained to all three service managers regarding this issue. I HAVE HAD MANY OTHER ISSUES WITH THIS PLACE BUT THIS ONE IS REALLY FRUSTRATED ESPECIALLY WHEN I AM BEING TOLD THAT I HAVE HAD THE VEHICLE FOR 2 YEARS NOW AND IT IS A 2017 SO ESSENTIALLY THEY CAN'T DO ANYTHING. VERY DISAPPOINT WITH THIS PLACE AND BUYING FROM THEM WAS A GREAT MISTAKE!!!

When you purchase a vehicle, there are many people involved and most you don't spend much time with. Kiran was top notch, caring, attentive, and responsive. As he was the last person we spoke to the evening i purchased my vehicle. He also called a couple days later to ask how i was enjoying my vehicle. And didnt hesitate when i mentioned an issue. Thank you! I appreciate you so much!

All support staff was friendly and helpful. Stephan, my sales person, was very friendly and helpful. Good communication skills, especially on the phone and explaining the various aspects of the purchase. Would recommend to family and friends.

They have an added cost that they don't have have in the advertised price. I'd stay away...

I'M HAVING TRUOBLE GETTING THE VEHICLE.OTHER THAN THAT WE ARE GOOD. JUST GET ME TH VEHICLE.

Great dealership with a good sales team! I was in a pinch and had to buy a car for my son who commutes to college everyday. I was no doubt an easy sale that day and the sales rep Brandon was very knowledgeable and had a great attitude. I would give this a 5 star review but the financing phase of purchasing a vehicle is always little lethargic. I will definitely refer my family and friends to this dealership.