Hampstead Pre-Owned

4.8
(1,047 reviews)
Visit Hampstead Pre-Owned
Sales hours: 10:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Service Sales
Monday 8:00am–5:00pm 10:00am–8:00pm
Tuesday 8:00am–5:00pm 10:00am–8:00pm
Wednesday 8:00am–5:00pm 10:00am–8:00pm
Thursday 8:00am–5:00pm 10:00am–8:00pm
Friday 8:00am–5:00pm 10:00am–8:00pm
Saturday Closed 10:00am–6:00pm
Sunday Closed Closed
(410) 702-5115 (410) 702-5115

Reviews

4.8
(1,047 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hampstead Pre-Owned from DealerRater.

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5.0

I came in with a set idea in mind and Rob and Kevin made...

I came in with a set idea in mind and Rob and Kevin made every step of the process simple. They promised things and then delivered on those promises. 10/10 will return!

5.0

good service very kind people and they help you with any...

good service very kind people and they help you with any problem you have, I am very happy with my new car and grateful for the service

5.0

Amazing help. Very professionally, friendly and warm...

Amazing help. Very professionally, friendly and warm welcoming. Definitely would go back to get another car. Love the help I received from everyone. Helps you through everything.

5.0

John helped us out so much and was very professional and...

John helped us out so much and was very professional and the car was a great deal! Very much recommend and would come back any time I need a pre owned vehicle for a great deal!

4.8

Every staff member we interacted with was really helpful...

Every staff member we interacted with was really helpful and friendly. It was my first time buying a car, and Ryleigh made the process super easy and not daunting at all. 100% would buy another car here

Consumer response

👍

5.0

Awesome fast service I highly recommend them to anyone...

Awesome fast service I highly recommend them to anyone looking for a vehicle. Sebastian got me in and out with my new car very quickly 10 out of 10

4.8

We had a wonderful experience at Hampstead-Preowned. They...

We had a wonderful experience at Hampstead-Preowned. They very accommodating and patient. We did not feel pressured. The car we purchased looks and drives like new😍

5.0

I had such a great experience at Hampstead Pre-Owned!...

I had such a great experience at Hampstead Pre-Owned! Ryleigh and the rest of the staff made everything so simple, smooth, and easy as a first-time driver. So thankful!

1.8

They tried to force a $400 extended warranty on me for...

They tried to force a $400 extended warranty on me for 4000ml or 4 months which is an option it took a lot of back and forth to get it removed. They also titled the car in the wrong names they put my wife and me on the title which has caused a major problem. They also tried to give me a very high interest rate after I put down 2/3 of the total cost of the car.

Dealer response

I am so sorry to hear that you did not have a positive experience here at Hampstead PreOwned. Everything we do here centers around our customer experience. If there is anything I can do to improve this, please reach out to me at 410-239-8765. I will do everything in my power to improve this experience. Sarah McCaffrey Customer Relations Manager

4.5

Spent a LONG time looking around for this car, visited...

Spent a LONG time looking around for this car, visited several dealers, test drive numerous vehicles, and spoken with countless salesman. Hampstead had the best price for what i was looking for and were able to work with me to get the payments into a more comfortable range