Reviews
I highly recommend Honda of Temecula!
Me and my husband had an amazing visit at Honda of Temecula! We got our new 2013 Honda Civic and it's amazing!! Brad Johnson had helped us through the whole process. He was very helpful, informative, direct and has a great customer service. I highly recommend Honda of Temecula for anyone who s looking for great customer service, fast processing, clean facility and much more.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for recommending Brad Johnson and DCH Honda of Temecula. It is great to hear that you and your husband were both so happy with your car buying experience!
Rick was very courteous and took care of me quickly. My...
Rick was very courteous and took care of me quickly. My car was ready when promised. He also ensured my warranty work was scheduled when the part would be there. No problems or delays and my car was done on time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are so proud of our service department and Rick is a wonderful asset. We will certainly pass your comments along to him! We look forward to seeing you in the future!
Tim Joyce of the service department was very helpful and...
Tim Joyce of the service department was very helpful and efficient today having our new key and remote coded to our Civic. Also he had our car washed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5 stars! We are so glad that Tim was able to help you with having your key and remote coded and that he even sent you away with a washed car! Let us know how we can continue to serve you!
Service at DCH Honda Temecula
Excellent prompt service. They do not make you wait. Facilities are clean and the service adviroe gives a good assessment of what else may be needed in future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave a review. We hope to see you again!
Consistent, great service
We always trust that when we come to DCH Honda Temecula that our car will be handled properly and the work done will be satisfactory. What keeps us coming back even more is the quality of service from the whole staff and the accommodating facility. I am not afraid to bring my 1-year old because they have a great play area for him, snacks to feed him, and Erin Ramsey, the Customer Relations Manager, even brought him out a balloon to entertain him! All staff is very friendly and even though they were busy, the service department got our car serviced quickly and we didn't have to wait as long as I thought. Keep up the great work! I will always send people your way!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your loyal business and the recommendation! We are happy to hear that you trust our team to provide excellent service and that you are comfortable bringing your family here. Thanks and we hope to see you again!
Prompt service, clean facility
Everything was done in an orderly manner. Car needed oil change and tire rotation. I trust bringing my car to this Honda dealer - everyone s courteous and helpful and I like that there is a courtesy driver there, if needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the positive feedback. It is great to hear that we are your trusted Honda dealer for service maintenance and repairs. We appreciate your business and thank you for choosing DCH Honda of Temecula.
Thank you to Tim Joyce for the excellent customer service...
Thank you to Tim Joyce for the excellent customer service and quick turnaround when I brought my vehicle in on Monday. He kept me informed every step of the way and was very helpful!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review with us! We are so glad that you had such a great experience with Tim in the service department. We look forward to seeing you for your next service!
Great Service
I took my van in for oil change, and experienced very friendly staff. I was also informed that the B1 code that showed up on my display meant it was time for a minor service, so I was able to get that done also, as well as get the tires rotated. They also took the time to check out an intermittent problem with my back tailgate not closing, although the problem did not happen when they checked it out. I'm very pleased with the service here recently. This dealership has had customer service issues in the past, and I'm glad they are working to clean up their image. I believe in second, and third, and fourth etc. chances and I'm glad I do so I could have my opinion changed about this business. Will definitely return here again.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive feedback. It is great to hear that we have been able to change your opinion of our service department and that you will be coming back for future service needs. Our team works hard to provide a friendly and informative visit for all customers while doing everything we can to make them happy with their vehicle's performance. We appreciate the positive review and look forward to seeing you again!
Great experience!!!
Brad Johnson was our sales adviser and made the buying experience an absolute pleasure. In the many cars I have purchased over the years, I would have to say this was the best overall. Brad responded to all emails promptly and he was attentive to my wife's work schedule when signing docs. He was not overly pushy in the least and the fact he dealt with me via email as I requested and didn't call me every minute as almost all competitors do, earned my business and future business is well. Brad is a true asset to DCH and they are lucky to have him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We agree that Brad Johnson is an asset to the team at DCH and we are happy to hear that he provided you with such excellent service. We are proud to have earned your business and to have provided your best car buying experience! We hope that you and your wife are enjoying your new car!
Brad Johnson was our sales advisor and made the buying...
Brad Johnson was our sales advisor and made the buying experience an absolute pleasure. In the many cars I have purchased over the years, I would have to say this was the best overall. Brad responded to all emails promptly and he was attentive to my wife's work schedule when signing docs. He was not overly pushy in the least and the fact he dealt with me via email as I requested and didn't call me every minute as almost all competitors do, earned my business and future business is well. Brad is a true asset to DCH and they are lucky to have him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We agree that Brad Johnson is an asset to the team at DCH and we are happy to hear that he provided you with such excellent service. We are proud to have earned your business and to have provided your best car buying experience! We hope that you and your wife are enjoying your new car!