Reviews
oil change
Paul is always friendly, knowledgeable. Edgar to make sure I get the best customer care. If Paul cannot answer my question he finds another person to help. Paul then follows up to make everything is taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that Paul and the rest of our staff have been able to consistently provide you with excellent customer service! Our goal is to make your time spent at our dealership easy and enjoyable. Thanks for making us your trusted dealership of choice and we look forward to seeing you again in the future, for all things Ford Lincoln! Sincerely, Shirley | shirley@tuttleclick.com
Service
Great place to go , very helpful and easy to do business. It was quick and they take good care of new customers. Will go back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that your first experience was greeted with our friendly staff and that they made it enjoyable! We are pleased to now have you as a part of the Tuttle-Click family and we look forward to seeing you again in the future, for all things Ford Lincoln! Sincerely, Shirley | shirley@tuttleclick.com
Paul is Amazing
I had some trouble with the AC blower in my Fusion. Paul told me ahead of time it would take a few days to fix, so he set me up with a Truck Rental to take care of some weekend projects. I had them take care of an alignment issue and a modem replacement (service bulletin) while they had it. He even gave me a discount on the alignment to bring it in line with what I paid the previous week at the Honda dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that Paul was able to help you get back on the road with your Fusion! Our goal is to help you with all of your automotive needs and provide any information we find while inspecting your vehicle. Thanks for making us your trusted dealership of choice and we look forward to seeing you again in the future, for all things Ford Lincoln! Sincerely, Shirley | shirley@tuttleclick.com
They have the best service department
Took my car for service, they provided me transportation to my work. The service price was reasonable and the length of service too. Overall I’m satisfied with Tutle Click Ford service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that our service team was able to get your vehicle repaired properly and do so at a cost efficient price! Our team is pleased to be your trusted dealership of choice and we look forward to seeing you again in the future, for all things Ford Lincoln! Sincerely, Shirley | shirley@tuttleclick.com
Great service department
My visit was to take care of a recall and an oil change, the people were great and also offered a complimentary car wash. Very pleased
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are thrilled to hear that our service department was able to take care of you while bringing your vehicle in for service! Our goal is to make the process of servicing your vehicle easy and hassle free, getting you back on the road in a timely manner. We look forward to seeing you again in the future, for all things Ford Lincoln! Sincerely, Shirley | shirley@tuttleclick.com
Great experience
From the moment I walked on the lot Jose my salesman made sure I was well taken care of. He went the extra mile to find me the car I wanted, spending time driving from lot to lot until I was happy. The Sales Manager Emiliano made the process quick and painless and the James, the Finance Manager made sure to explain all my options and still get me out the door to make my next appointment on time. While I was in the store, I had already received a call from Johnson King the GM thanking me for my purchase and then he walked over and introduced himself when he found out I was still at the dealership. Great experience, and wow my new 2018 MKZ rides like a dream.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Justine, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that multiple people from our sales department were able to provide you with an excellent car buying experience! Our goal is to take the hassle out of car shopping and provide you with all of the information you are looking for. Leading you one step closer to getting on the road with the car of your dreams! Thanks for making us your trusted dealership of choice and we look forward to seeing you again in the future, for all things Ford Lincoln. Welcome to the Tuttle-Click family! Sincerely, Shirley | shirley@tuttleclick.com
Great service and no pressure.
Great car buying experience. Patrick and Johnson were knowledgeable and honest about the vehicles. Didn’t feel pressured to purchase upgrades I did not need. Definitely recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that Patrick and Johnson were both able to provide all the information you needed in order to make an educated car buying decision! Our goal is to work with your best interest in mind at all times and we couldn't be happier to have helped you through the buying process. Thanks for making us your trusted dealership of choice and congratulations on your new ride! We look forward to seeing you again in the future, for all things Ford Lincoln! Sincerely, Shirley | shirley@tuttleclick.com
Excelent
I finally feel safe when i’m driving my car. I can trust and rely my car on Tuttle Click. Thanks to Tuttle Click, my service advisor (Renato) and the service man who helped me to fix my car and provided an excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kim, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. Our team here always provides honest and trustworthy service to our customers, making sure that you can have piece of mind while driving down the road. We are thrilled to hear that Renato has been able to go above and beyond for all your automotive needs. We are happy to have you as a part of the Tuttle-Click family and we look forward to seeing you again in the future, for all things Ford Lincoln! Sincerely, Shirley | shirley@tuttleclick.com
I'm never back Ford service........
Very bad service !!!!! I'm wait just estimate for my work truck over one month I lost jobs....and service manager never answer my phone call never return my missed call...............
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Sam, We are displeased to read about your recent experience with us here at Tuttle-Click Ford Lincoln. Our goal is to keep in consistent communication with our customer and make sure everyone is on the same page. We would like to hear more about your situation to fully understand the issues that you are experiencing. Your review has been sent to our management for an internal discussion. Please contact us to speak about your visit or help resolve any issues. Sincerely, Shirley | shirley@tuttleclick.com
I had a 30k mile service on my 2015 Lincoln MKZ Hybrid.
They were very accommodating and timely with their service. They even compted me a freshly cooked breakfast and Starbucks coffee which was very tasty. Their service report was clear and even noted a known problem with my rear tires needing immediate attention. I already had a replacement scheduled for two days later.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that you enjoyed your time while waiting for your vehicle and that our service team completed a thorough inspection on your vehicle! Our goal is to make sure you are aware of the services your vehicle is needing to keep it running safely down the road. We thank you for making us your trusted dealership of choice and we look forward to seeing you again in the future, for all things Ford Lincoln! Sincerely, Shirley | shirley@tuttleclick.com