AutoNation INFINITI Tustin

Excellent service as always! Can’t beat this team here at Infiniti of Tustin Autonation

This purchase took over 4 hours for a $10k cash deal. Very unorganized store. Follow up even worse. We are missing the key cylinder inside the key fob on the ONE KEY we were given so if the electronic key fails, we are stuck. We reached out to sales staff and have not received any response. Additionally, the rear view camera image is upside down. We did not drive the car in reverse to observe this issue during the test drive. We also reached out to sales the morning after taking delivery and again haven’t received a response. So far, Autonation Infinity is 0/3. The camera should have been caught during the “safety inspection” Autonation touts on all of their marketing materials.

Fast in and out for oil/filter change and multi-point inspection and clear explanation of findings with no pressure to do there and then. It was a pleasure working with the service consultant, Jeffrey.

your dealership is always ready to do service. Your people give very useful advice and they complete the work in a timely fashion. Very pleasant to interact with them.

I have always been pleased with the attention and service my vehicle receives at this service department. The last few times I have visited, Jeffrey has been my service advisor. He has always been kind and courteous and does an excellent job of keeping me informed on the status of my service whenever I wait.

Infinity of Tustin, greatly appreciate the whole team down there. Everyone was so wonderful and friendly. Had the best experience buying our new family vehicle. They made it so easy to look for our car, no pressure to rush and buy. Took our time, enjoyed every minute of our visit. I definitely will be going back to infinity of Tustin for our next vehicle. Thanks again to everyone down at infinity of Tustin.

From beginning to end this dealership is top notch! Gabriel has always done a great job servicing my car. I don’t know the names of the other two employees names, as it was early and I was 1/2 awake, however; the intake gentleman and reception/paperwork person were both fantastic!

Service done properly and on time. Will do business with Infiniti of Tustin again. Thanks

Jerry in the service department is the best service advisor I have had. He is honest, knowledgeable, and a great communicator. My car has received quality repairs by their highly qualified mechanics. Thanks for taking care of my vehicle.

Everything was perfect. Low pressure sales, the car was as listed, the general manager was great. Would definitely buy there again.