Reviews
I have always been pleased with the attention and service
I have always been pleased with the attention and service my vehicle receives at this service department. The last few times I have visited, Jeffrey has been my service advisor. He has always been kind and courteous and does an excellent job of keeping me informed on the status of my service whenever I wait.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation INFINITI Tustin. If you need more help, our team is available to talk -- safe travels!
Infinity of Tustin, greatly appreciate the whole team
Infinity of Tustin, greatly appreciate the whole team down there. Everyone was so wonderful and friendly. Had the best experience buying our new family vehicle. They made it so easy to look for our car, no pressure to rush and buy. Took our time, enjoyed every minute of our visit. I definitely will be going back to infinity of Tustin for our next vehicle. Thanks again to everyone down at infinity of Tustin.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
From beginning to end this dealership is top notch!
From beginning to end this dealership is top notch! Gabriel has always done a great job servicing my car. I don’t know the names of the other two employees names, as it was early and I was 1/2 awake, however; the intake gentleman and reception/paperwork person were both fantastic!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear you had such a positive experience with us, Cindy! If you ever need help, just give us a call. Happy motoring!
Service done properly and on time.
Service done properly and on time. Will do business with Infiniti of Tustin again. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Jerry in the service department is the best service
Jerry in the service department is the best service advisor I have had. He is honest, knowledgeable, and a great communicator. My car has received quality repairs by their highly qualified mechanics. Thanks for taking care of my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Everything was perfect.
Everything was perfect. Low pressure sales, the car was as listed, the general manager was great. Would definitely buy there again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
It was my first time to visit the dealership.
It was my first time to visit the dealership. Gabriel exhibited a very welcoming friendly attitude. He was very professional and knowledgeable. He was very patient in answering all the questions and concerns I had. Thank you for the service!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
The team had outstanding customer service from the minute
The team had outstanding customer service from the minute I drove in, to the closing out of my invoice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
very nice,excellent service, lend me a brand new suv when
very nice,excellent service, lend me a brand new suv when my suv left in store
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was helped by Thai very professional and helpful called
Was helped by Thai very professional and helpful called in advance had the car waiting for me upon arrival
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!