Reviews
AutoNation INFINITI Tustin did a great job servicing my...
AutoNation INFINITI Tustin did a great job servicing my Infiniti QX60. Gabriel Paramo is a terrific Service Adviser
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Warren, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great service! Very understanding. Gabriel was my...
Great service! Very understanding. Gabriel was my service rep and he did a great job! Based on my experience I will consider buying my next Infiniti at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation INFINITI Tustin. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Excellent service definitely will keep doing business...
Excellent service definitely will keep doing business with people that serve the customers needs. I definitely recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation INFINITI Tustin and we hope to be of service again in the future.
When I set the appointment…I asked the guy that...
When I set the appointment…I asked the guy that answered…how long my wait would be and what the service included & an estimate of the cost. He said he didn’t know, that he wasn’t a service writer…I asked to talk to one and he said he couldn’t…the service took all day, so, I had to find a ride so I could go work and when I received the bill, it was $1800.00…I will not use this dealership anymore…I’ve purchased all my cars from here, had all services and repair work done here…but, no longer.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at AutoNation INFINITI Tustin. If you are willing, please call our General Manager at (714) 627-5556 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Great salespeople, great finance people....Great people...
Great salespeople, great finance people....Great people all around. Loved the no haggle pricing too
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
El mejor servicio y el personal muy amable resolviendo...
El mejor servicio y el personal muy amable resolviendo todos tus problemas con los mejores precios recomendado 100%
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Susana, gracias por tu reseña positiva. Estamos felices de haberle sido útil. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!
My service advisor frank is amazing. He is very thorough...
My service advisor frank is amazing. He is very thorough with the car and keeps you up to date on repairs needed. Frank is a great assets to Tustin Infiniti and keeps me coming back for service at the dealership. Thanks again frank for all you do.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Darren, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation INFINITI Tustin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excelente servicio El mejor Dealer de Orange County....
Excelente servicio El mejor Dealer de Orange County. Francisco dio excelente servicio todo excelente muy buen trabajador un empleado excelente.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Flora, gracias por tu reseña positiva. Estamos felices de haberle sido útil. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!
My goto place for sales and service. I have purchased 11...
My goto place for sales and service. I have purchased 11 vehicles from this store. Great deals and fabulous service. Who could ask for more.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Greg, thank you so much for your positive comments about AutoNation INFINITI Tustin! Don't hesitate to call us if you ever need anything. Be safe on the road!
I have owned many cars and delt with many dealerships in...
I have owned many cars and delt with many dealerships in my life time, but none as nice and courteous as Tustin Infiniti. I always deal with Frank in the Service department and he makes it a good experience, no matter what kind of service my QX80 needs. We started off with a QX56 and after our great service at Tusin Infiniti, we traded it in for a newer QX80 from Tustin. Tustin Infiniti and Frank have life long customers with my wife and I.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation INFINITI Tustin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!