Reviews
Infiniti Q50 from Tustin Infiniti
Thanks and The sales team was low pressure and accommodating
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christopher, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything else!
New Car Purchase
Seamless experience. Found exactly what I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
WONDERFUL EXPERIENCE WITH AUTO NATION INFINITI
It?s wonderful experience burying a new car from Auto Nation Infiniti of Tustin, CA. It?s a no pressure sales. People are very courteous, friendly and helpful. I was surprised to see that whole process were done in such a short time. Lease Manager Gil Navarro was very helpful, knowledgeable , courteous and professional. The price was amazing. I wish Auto Nation Infiniti and Gil all the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Safe travels!
Great deal , knowledgeable sales staffs ,
Autonation is a right place to get your car . I would definitely recommend Autonation .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kamran, your comments keep us motivated and working hard for all our guests! Thanks again for the recommendation, and have an amazing day!
Car Recall Service at Infiniti Tustin
Service Advisor was pleasant and I did not have to wait in line before he came out to take care of the paperworks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lewis, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Sandy at Tustin Infiniti made all the difference!
Sandy at Tustin Infiniti kept me informed and gave me her cell. She was knowledgable and professional. Thank you Sandy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Laurie, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service jx35
I want to thank Frank G in the service department for always going beyond for my service. Having a smile and helping me with my car problem. Calling me as promise having the right expectations . Thank you Frank in the service department your amazing
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fatima, it is great to read such wonderful comments about your recent experience with Frank! If you ever need help, just give us a call. Happy motoring!
Exactly what I wanted
Kristzian in sales took my call, set up an appointment, gave me a very fair price and I left with the car that same day. Very comfortable and friendly environment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Steven, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help! Drive safe!
Vahe Khanjian
It was a great experience. Everyone was extremely helpful and the process of getting my car was very pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking the time to leave us a response, Vahe! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very unprofessional. Employees are uneducated on how to...
Very unprofessional. Employees are uneducated on how to write up proper contracts and refuse to pay for their errors. I traded my leased vehicle in 2 months ago for a new 2019 vehicle. When I made the deal I specified I was trading in my car, "not returning it". I signed the paperwork, took the car and now 8 weeks later I get a bill for $3400 for excess mileage on my old car. I call my salesman and sales manager and they both admit it was an error and miscommunication on their part but yet refuse to waive the bill. Why would they expect me to pay a bill when they made an error? Never buy a car here unless you want to deal with unresolved issues. GM Zayn at this time still refuses to resolve the issue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car