Reviews
EXCELLENT SERVICE
The facilities are beautiful, clean and comfortable. I received 3 calls during the day from my service rep, MARTY PATTERSON, regarding the status of my car. MARTY was very professional and seemed to put my interests over that of the profit motive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service of QX50
I have always had excellent, prompt service at this dealership and why I purchased another Infiniti. This dealership at a temporary site while remodeling old site. No problem yesterday.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Iow customer relations
Poor service on a recall. They did not seem to mind. Took 6 days to do the work. Had to go there 3 times. They had attude that they were doing me a favor
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Best car everrrrrrr
Wonderful everything i wanted and more , great customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil filter change and tire rotation
To make an appointment was so easy and never gave me a hassle to use special coupon. Mr. Mario was so friendley and very professional. I cannot wait for next service. I highly recommend this dealer. Two thumbs up. Thank you so much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service visit to Autonation Infiniti in Tustin, CA
5000 mi/6 mo service w/car wash. Service adviser was pleasant & knowledgeable. Very nice waiting area. Was quiet w/comfortable seats, Wi-Fi, coffee, bottled water, & pastries.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
A week is no longer good for warranty
Five days money back guarantee was a good deal however after a week of purchased a corner of the car just pop out (dismounted) I went back to the dealership seem no one can't do anything because it pass the money back period now I'm on my own.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great team, great time
This team is great, I am so satisfy with all my purchasing process. The offered me an unbelievable price for both my trad car and the Q50 that I bought.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service at a Tustin Infiniti
I had a great experience bringing my car to this facility. The staff were all friendly, courteous, and intent on making sure my time there was a quick and pleasant one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great car buying experience
David Mohammed held the 2013 Infiniti G37 for me for a couple of days so I could test drive it on a Saturday. The car was great and I bought it that day. It was already priced very well so no haggling needed. I have had the car a week and a half now and am still very happy with it. Brad in F and I was also helpful in checking me out at the end. These guys will treat you well and have great cars to buy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase