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AutoNation INFINITI Tustin

(1,020 reviews)
Visit AutoNation INFINITI Tustin
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (866) 984-5275 (866) 984-5275
Used (866) 984-5576 (866) 984-5576
Service (877) 227-1714 (877) 227-1714

Reviews

(1,020 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation INFINITI Tustin from DealerRater.

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Great

The only thing was the carwash. My wheels were not carwash properly and I paid like $10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Routine Service

Customer service was efficient, polite and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you

Jessica was great! I was satisfied with my car service! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Tustin Infiniti

I only go to this dealership to have my prepaid services done. The customer service department is always helpful and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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A great buying experience at Infiniti Tustin

My wife had been looking for luxury used convertibles and found one at the Infiniti Tustin dealership. Ken Finocchio helped her through the entire process with patience and professionalism. In several ways Ken took action to help things along that aren't typically a salesman's responsibility. He continues this excellent service as we get a few things taken care of after the sale. I'd recommend anyone to ask for Ken at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service my 2006 G35 Sedan

I had my car services at Tustin Infiniti and the service manager, I believe Paul, was excellent. He kept me informed and clearly explained the required repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Infinity service

Service rep Steve was very helpful. I was informed on the services needed on my vehicle and which were of major importance vs those that could wait. Parts were ordered, service was performed and I was provided a complimentary loaner car for the duration.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service!

Quick and easy service appointment. Super friendly service and handled everything quickly and professionally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience

Steve Sears is the reason why I keep coming back. Professional, dutiful, knowledgeable, and awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

We saw a used 2013 Infiniti at Autonation in Irvine, it had everything we were looking for so we stopped by to check it out. The sales team was great! No high pressure, answered all our questions, same with the finance person. Would definitely buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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