Reviews
Great
The only thing was the carwash. My wheels were not carwash properly and I paid like $10
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Routine Service
Customer service was efficient, polite and very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you
Jessica was great! I was satisfied with my car service! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tustin Infiniti
I only go to this dealership to have my prepaid services done. The customer service department is always helpful and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
A great buying experience at Infiniti Tustin
My wife had been looking for luxury used convertibles and found one at the Infiniti Tustin dealership. Ken Finocchio helped her through the entire process with patience and professionalism. In several ways Ken took action to help things along that aren't typically a salesman's responsibility. He continues this excellent service as we get a few things taken care of after the sale. I'd recommend anyone to ask for Ken at this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service my 2006 G35 Sedan
I had my car services at Tustin Infiniti and the service manager, I believe Paul, was excellent. He kept me informed and clearly explained the required repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Infinity service
Service rep Steve was very helpful. I was informed on the services needed on my vehicle and which were of major importance vs those that could wait. Parts were ordered, service was performed and I was provided a complimentary loaner car for the duration.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service!
Quick and easy service appointment. Super friendly service and handled everything quickly and professionally.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience
Steve Sears is the reason why I keep coming back. Professional, dutiful, knowledgeable, and awesome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
We saw a used 2013 Infiniti at Autonation in Irvine, it had everything we were looking for so we stopped by to check it out. The sales team was great! No high pressure, answered all our questions, same with the finance person. Would definitely buy from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase