Reviews
Courteous and thoroughly explained repair options along
Courteous and thoroughly explained repair options along with reasonable recommendations. Mitch Shefveland followed up well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service is excellent.
Customer service is excellent. Very clean. Friendly. Mitch is a super service agent. Explains everything nice and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steven Erazo is a great service advisor.
Steven Erazo is a great service advisor. He was very helpful and so polite. Didn't feel pressured in getting everything done at once.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.
Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. Please don't hesitate to reach out if there's anything additional we can do for you.
Appreciated my service department.
Appreciated my service department. Steven erazo was very professional and courteous would most certainly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
I went in to get my car serviced and was helped by the
I went in to get my car serviced and was helped by the advisor Steven Erazo. Recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tyler, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Steven Erazo is a great service advisor.
Steven Erazo is a great service advisor. He made the experience getting my car serviced so seamless
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I enjoy getting my car serviced at Bill Jacobs Mini.
I enjoy getting my car serviced at Bill Jacobs Mini. Steven Erazo helped me throughout the whole way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Michele, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
It was an absolute pleasure working with the service
It was an absolute pleasure working with the service manager Steven Erazo. He helped me with my service needs very efficiently. A++
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Bill Jacobs Mini is a great dealership to get your car
Bill Jacobs Mini is a great dealership to get your car serviced. Steven Erazo is a great service advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Omar, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Hello Omar, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
It's always nice getting my car serviced at Bill Jacobs
It's always nice getting my car serviced at Bill Jacobs Mini. Steven Erazo always goes above and beyond to make my experience great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Thomas, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Hi Thomas, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.