Reviews
I had a very positive experience with Gill. Every...
I had a very positive experience with Gill. Every employee that I dealt with from the service department to sales was terrific. I have already recommended your dealership to friends and relatives. I hope you get referrals from my recommendations. I wish I could remember the other person's names because they were just as good in their customer service skills as Jim Hamby and Anthony Robbins. Thank you I am a very satisfied customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was my first time working with Gill Auto Group and...
It was my first time working with Gill Auto Group and everyone was great! Jim was especially helpful and made the process very simple and great customer follow through. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a wonderful experience at Gill. Jim was very...
I had a wonderful experience at Gill. Jim was very knowledgeable and helpful in the selection process and I appreciate that the staff is not "pushy" but allows the buyer to make the decisions. Overall pleasant experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stopped by to kick tires. Joe with no pressure allowed me...
Stopped by to kick tires. Joe with no pressure allowed me to demo a used jeep then pointed out the new jeeps. Liked the 6 cylinder engine took it out for a demo. Enjoyed the ride.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was excelant. We called and were able to get in...
Service was excelant. We called and were able to get in right away. We were only there for 20 minutes for an oil change and tire rotation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We went to this dealership with the intentions to...
We went to this dealership with the intentions to purchase a New Dodge Challenger. The car presented to us, which they knew ahead of time we were coming to see, was dirty, inside and out. Including, what appeared to be mud on front seat. When we got in vehicle to test drive, the car wouldn't start and we were instructed to get back out because the seat has a weight sensor that is a security feature and may be causing the car not to start?? Actually the salesman had WRONG keys! We felt the salesman's knowledge of the vehicle was not where it needed to be or he thought we were not knowledgeable enough to know that there is NO security feature having to do with weight on the front seat! Then, I was not offered a chance to even sit in front seat with my Fiancee during the test drive. We were not happy with the transaction and politely left. We purchased our Dodge from another dealership the next day, and are completely satisfied! We then received a call from this Salesman today and when I explained that we purchased another vehicle elsewhere, the salesman proceeded to question where and why I went elsewhere. As I explained that we were not happy with the transaction he got very agitated and abrupt with me. And then when we hung up, he accidentally called our phone back and, unknowingly, left a voice mail. I could hear him speaking to other employees and, not so nicely, complaining about our conversation! I am completely unsatisfied with this dealer and would not recommend this dealership to anyone!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We had bad credit and the finance manager worked really...
We had bad credit and the finance manager worked really hard and got us a great deal. We would have had to get a 24% rate but he kept trying and got us a better deal. So Yes I would recommend this dealership to family and friends!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jim was awesome ! Super friendly and helpful. He made it...
Jim was awesome ! Super friendly and helpful. He made it so incredibly easy to obtain credit and get me into a great car with payments on my terms !
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales representative was very specific, to the point. ...
Sales representative was very specific, to the point. Gave me 2 options (purchase or lease). I accepted one of the offers. I was in and out driving my new car home within 2 1/2 hours. What is not great about!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff at the dealership are wonderful to work with. ...
The staff at the dealership are wonderful to work with. They made my car buying experience very simple. I have and will continue to recommend people to Gill Chrysler Dodge Jeep Ram Madera.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car