Reviews
Wonderful service
We were in the market for a Toyota Tacoma. We were coming from a recent bad experience with another dealership. Jim and the other staff at Gill Auto Group were understanding and patient; and willing to do whatever it would take to get into the vehicle of our choice. They made the whole purchasing experience very pleasant. I want to thank all of the staff, in particular Jim for all that they did. I would highly recommend this dealership to friends and others. Our family is enjoying our new truck.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the kind words! We really appreciate your business and look forward to helping you and your friends again in the future.
Very satisfied with my new jeep. The sales team was...
Very satisfied with my new jeep. The sales team was great, very patient when I was examining every detail of my new vehicle, and very informative regarding vehicle specs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All the staff at Gill Auto Group were wonderful, and made...
All the staff at Gill Auto Group were wonderful, and made the purchasing of our vehicle as pleasant as possible. My situation was unusual as I had a very recent and unpleasant experience at another dealership. I had expressed my concerns to Mr Hamby. He was patient and understanding and the whole process that was going to take place and reiterating their goal was to make every effort to get me in the vehicle of my choice, and that's exactly what they did. I have the vehicle of my dreams. Thank you so much Gill Auto Group!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was looking for a used truck to pull my toy hauler....
I was looking for a used truck to pull my toy hauler. Found two trucks that fit my requirements. I was having hard time trying to pick the right truck and Jim Hamby was so great in helping me decide which truck I should pick. There was absolutely no press in this process and in fact Jim suggested I buy the cheater truck! WOW never came across such a salesman in my entire 40 years of vehicle buying! If you want to buy a new or used vehicle and hate being pressured by sales people please take my advise and check out the fine people at Gill Chrysler Dodge Jeep Ram Buick Cadillac GMC Madera. Sincerely, Ronald C. West
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our experience at Gill Auto Group in Madera was...
Our experience at Gill Auto Group in Madera was exceptional! The process was fast & easy, & they were very friendly & helpful! We would highly recommend them!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
In my family we have purchased a number of new cars and...
In my family we have purchased a number of new cars and after the purchase, I always ended up with a sense or feeling of having been "screwed up". So I always had the belief that all new car dealers were the same - out to get the upper hand over the consumer. However this time when I purchased my new Ram truck, I did not feel the same way. I don't know why but some reasons might have been Mr Aguilar's knowledge, concern, friendliness and professionalism that made my wife and I very comfortable when we finally drove the truck home. I am very happy with the truck and you can bet that if we in the future decide to replace our family car you will be the first dealer to visit. Again I love the truck and hope that it will last for many, many years to come. Thanks Gregorio Fraga PS. The reason I chose your dealership was because you got the truck I wanted (with the exception of vinyl floors and seat covers).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just a pleaseant overall experience. No pressure to buy a...
Just a pleaseant overall experience. No pressure to buy a car that I did not want. Paperwork did take a little long, should really look into streamlining the process since all that is required is a signature.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
wow! we werent there for hours. and no hassles
great people, This wasn't the usual bull you get at most dealers. friendly staff and knowledgeable and at most dealers your in there office for hours this company is great I buy cars for my 2 business and I get sick and tired of the bull that some dealers try I will walk out. Gill auto is was great to tricks just up front answers and great service My wife and I are very Happy MR Hamby THANK YOU from MR AND MRS PICCOLO FRESNO CA.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I entered the service are, I was greeted immediately by ...
I entered the service are, I was greeted immediately by Mr. Tavares with a "Good Morning," and a friendly smile. I told Mr. T I needed an oil change, he recommended the great deal that was going on ( four oil changes for 82.00 bucks). I took the great offer and was on my way 30 minutes later. ;)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
JR was very friendly, kind and did not come across as a...
JR was very friendly, kind and did not come across as a pushy salesman. He informed me about upcomming maintenance issues with what I felt was his honest opinion. Very refreshing new employee in your establishment!!! Kind regards, R. Cerioni
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair