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(241 reviews)

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Dealership Experience commitment.

Hi folks! I’ve just want to start by saying that I do know when good service is provided. Here at Gill from the moment I step out of my old car to the moment I lifted my feet on to my new automobile my overall experience was phenomenal. From the moment I started texting back and forth with Jim to the final papers signed everything & everybody was very helpful, courteous & most of all very professionals. I can’t say enough good things about my recent purchase here at Gill in Madera California. Thank you Jim for all your dedication & hard work you put in to track my vehicle while in transit. Joe at fleet manager, one of the best persons I have came across & dealing at dealership with knowledge & dedication. Very humble personnel. I can really appreciate that. 100/100 guys. I would definitely recommend this dealership from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service after sale

Highly professional management team. No pain straight forward transactions. After the sale, the service and handling continues to be professional. Kirk Bigelow manages the service dept. Great care of customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gill is the way to go!

Jim was very knowledgeable and extrememly helpful in every aspect of our car buying experience. From specs on the car to the loan process and options, he had the answers to all of our questions. He was very nice and personable even on a busy weekend ( Saturday of Memorial Day weekend). He wasn’t our given salesman, but made time for us in between his appointments. Absolutely a wonderful first time car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Super Staff! Easy and a pleasure to do business with.

Drove 2 hours for my hometown to make the purchase and it was well worth it. Super customer service! Thanks to Jim and the whole staff for making it so smooth for us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best car buying experience ever!!!

Jim got us approved in an hour over the phone and the next morning, we were driving home our 300 C. Got a great deal with 0 down and our credit was not great. Thanks again Jim

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

painless!!

Jim did a great job explaining the process and ways to save money and speed up the process. Upon picking up my new Jeep he went through everything I needed to know and walked me through the tech stuff! He made sure everything was ok before I drove off the lot.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Smooth, easy and fast

Jim Hamby is the sales manager and made my Jeep purchase so smooth and fast. Everyone at Gill was so nice and went out of their way to make sure I had everything I wanted. No pressure to buy like a lot of dealerships do. I found the Jeep I wanted, and drove off an hour later in my new Jeep. Vanessa, Rick and Jim are true professionals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome environment

Help me find a car I would love and worked with me to actually get it! I would definitely recommend to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

purchase

Very friendly, plus if your looking for a place to purchase a vehicle this is a very honest, friendly and helpful place to go! They go above what you would expect a dealership to do for you when looking for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lengthy but worth it.

It took a bit longer than we expected to get the deal done but in the end Jim and everyone worked hard to make it happen.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.