Passport MINI of Alexandria

Two thumbs up!! We've never been disappointed any time we come back to Passport for service or sales! A great staff and terrific service. You guys never disappoint!!!!

Outstanding all around. Young man coordinating entrance to staging garage was courteous and dynamic. Jim at the service counter was extremely engaged, responsive, and efficient. Nice spread at the complimentary coffee bar and hospitality of sales team in proximity of the waiting area further enhanced the good vibes.

I have had my Cooper for 4.5 years and the service is always stellar; if it ever takes longer than promised or a part is not in; they provide loaner cars to get you out until it’s done.

I bought my MINI from Alexandria MINI 5 1/2 years ago and have never stopped loving the car. The service has been very high quality, whether for small things or for some recent larger repairs (fortunately covered by my extended warranty). Medgar Gomez has been my service rep from the beginning and is always very helpful and friendly, as are all the other staff.

The truth is that once in love, you will always be in love with Mini. At Alexandria the staff are very welcoming and professional. That said, do l need to say the service good from better towards best. My friends and relationships need to know this

I am now on my second MINI that I bought from Matt Karau. He has always provided me with the highest level of service and professionalism. I would highly recommend Matt, Ahmed, and the whole staff at MINI of Alexandria

I bring my Mini in and deal with Justyne who is top-notch!. Actually, I’ve experienced only very good to excellent service at Mini of Alexandria, but am especially pleased at Justyne’s terrific follow-up in keeping me informed the whole way through the ordeal of having makor work performed on Gary—my 2006 Mini.

OUTSTANDING IN TERMS OF COMPETENCE, SERVICE AND COURTESY. I BOUGHT AND LEASED THREE MINIS FROM THIS DEALERSHIP. THE ENTIRE STAFF ALWAYS DOES ITS UTMOST IN ASSISTING YOU.

I highly recommend this dealership if you are looking for a new or used Mini or any car. Their service department is amazing as well. Everth is an outstanding service manager and took very good care of me and my Mini and the repair was done at the best price possible. They don’t look to up the repairs but rather they save you money and treat you like royalty. Great service department! Everth is the best. Matt Karau was a great sales rep and made our purchase experience very pleasant. He had outstanding patience and continues to treat us like royalty. We love passport Mini because of their people, partcukarly Everth and Matt.

The salesman was not a high-pressure salesman. Very knowledgeable about the car options and features. The sales process moved very quickly and everything was clearly and thoroughly explained.