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Larry H. Miller Dodge Ram Avondale

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(252 reviews)
2020 state dealer award View 11 awards
2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(252 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Satisfied customer

We purchased a 2018 Ford F-150 from Larry Miller Dodge with the assistance from Andrew. I can’t say enough about all the work and effort Andrew put into making this purchase happen. Andrew went above and beyond what was expected. We have dealt with other salesman at different dealers and have been very disappointed. I would recommend this dealer and salesman to anyone wanting to purchase a vehicle. Thank you Andrew.

Dealer response

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Mike Messina, General Manager

4.0

Double deal

Met with Engelbert to trade in my wife and I’s cars to upgrade to a truck and mid-size suv as we get ready to expand our family. Engelbert was not pushy at all and very knowledgeable and sympathetic to our situation and needs. He took the time to show us SEVERAL cars and trucks and answered the countless questions and requests from us. His assistant “salesman in training”, East, was also impressively charismatic and knowledgeable as well and assisted us in any way he could including noticing we were hungry and bringing us snacks to make our shopping process more enjoyable. Really was a pleasant process. The only area for constructive criticism is when we got to the financing department and the numbers were off from what we were promised. We still ended with a good deal but he was a bit more pushy with GAP and down payment even after I already told him I was getting GAP through my insurance and we were only doing the 4K down for each car as we discussed with the sales team...that was frustrating and took much longer than it needed to. The only other criticism is our brand new Dodge Journey is not syncing to our phones but they are actively working to alleviate this for us. All in all the sales team and staff was very pleasant and we got a good deal.

Dealer response

Thank you for that review! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Mike Messina, General Manager

4.0

Above and Beyond at this Dealership

Dealership did a great job with helping us purchase our new truck. Staff was kind and hospitable! Elvin and Andrew did a great job and made sure we were satisfied.

Dealer response

Hello there, it’s great to hear from you! We always try to provide a 5-star experience so if there’s anything we could have done to improve your visit, please let us know. - Mike Messina, General Manager

5.0

Robert Carter the best

Have had Ram and Jeep serviced here often. Had trouble with a recall before could get fixed. Towed to LHM Dodge, Avondale, AZ and Robert Carter took over. Diagnosed major recall problems and had a rental vehicle in 2 days. He is honest, reliable and will go out of his way to help you

Dealer response

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Mike Messina, General Manager

5.0

Service-oil change and tire rotation

J R is a super individual. He has been my service adviser for the past 20 plus years I purchased a Dodge 350 in 1999 and he has been the only adviser I have with.

Dealer response

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Mike Messina, General Manager

5.0

Sonya was the best saleswoman I’ve ever dealt with

I can’t thank Sonya enough for making this process easy. I called and told her exactly what I wanted and she worked hard to find my truck. Thanks for everything.

Dealer response

We are thrilled to get your positive review. Let us or Sonya know if you need anything else in the future. - Best Wishes, Mike Messina, General Manager

5.0

Repair

Had work done on my 2019 Ram 1500 and all was work that was an issue was fixed Sooner then expected! Thanks Tim for your assistance

Dealer response

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Mike Messina, General Manager

3.0

Buying

Not my best experience this time . People were difficult in getting back to me . Want to build my truck . They did not seem interested in doing that . Had to return several times and then a female sales rep. Help me with my request

Dealer response

Hello, it is unfortunate to see that you are not satisfied with our dealership. I would appreciate the opportunity to learn the details of your experience. Please contact me at your convenience so that I can be of further assistance. - Mike Messina, General Manager, (480) 865-2048

5.0

Jeep Wrangler 2012 Sport 4x4

Thad is an awesome sales person he took very good care of our needs. We will definitely be shopping for a vehicle @ Larry Miller again in the future.

Dealer response

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Mike Messina, General Manager

5.0

Highly recommend, easy and quick

Sonya was so genuine and personable. I will use her for any future purposes and recommend her to friends, family, and business dealings. She matched the person to the vehicle, and that is not common! Let's face it, a Ram is a Ram, but if you've got someone as eloquent as Sonya was, you're going to buy from her no matter what! So grateful for a seamless experience.

Dealer response

Thanks for your wonderful review. We hope to work with you again soon! - Mike Messina, General Manager