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Gresham Toyota

(1,820 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(1,820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gresham Toyota from DealerRater.

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I've been doing an oil change for the last couple years

I've been doing an oil change for the last couple years in this dealership I'm very pleased with high-quality customer service ! Very clean and professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Alex, we are so grateful for your loyalty and for sharing this thoughtful feedback about our team. Thank you from all of us at Gresham Toyota!

My first time buy a car and they and it easy and give me

My first time buy a car and they and it easy and give me a good deal

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service was great!

Service was great!!! Videos to show me what they found. Very happy with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jeremy, thank you for taking the time to review Gresham Toyota!

Dan was very professional with us communicated things

Dan was very professional with us communicated things very clearly as far as what needed to be done with our car presently and in the future, he gave us his card asked us to contact him when we need to make an appointment which we thought was great hard to find good customer service like that these days

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re so glad that Dan was so helpful and communicative during your visit! We are grateful for your business, and we hope to see you again at Gresham Toyota.

Me encanto el trabajo estoy satisfecho y les agradezco

Me encanto el trabajo estoy satisfecho y les agradezco por todo una vez mas gracias ( MIGUEL PLATÓN )

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Gracias por su comentario, Miguel! Nos alegra saber que está satisfecho con nuestro servicio. Estamos aquí para ayudarle en Gresham Toyota. Bienvenido a la familia Swickard!

Fast and efficient service .

Fast and efficient service . Much appreciated ! Will come back again in December for my service !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by to leave Gresham Toyota a wonderful review!

Dan Kim waited on us.

Dan Kim waited on us. He was very helpful and polite. awesome customer service from all the folks we met there. Love this service department.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Dan and our team! We appreciate your business, and we look forward to helping you again at Gresham Toyota!

Dan greeted me with just right level of enthusiasm.

Dan greeted me with just right level of enthusiasm. Explained the maintenance that will be done. Gave me a generous completion time so that I was pleasantly surprised when it was done sooner. Brandon was very willing to go over the operation of my sound system after the maintenance was completed. He sat in the passenger side outside the bay areas and was very patient. He really helped me understand the audio equipment . Thank you Dan and Brandon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Carolyn Ann, it's great to hear Dan's enthusiasm and clear explanations made your visit a success. We're also glad Brandon was able to help with your sound system. Thank you for choosing Gresham Toyota!

Quick, efficient oil and filter change.

Quick, efficient oil and filter change. Excellent customer service. Easy to make appointment on line.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing your business to Gresham Toyota and for sharing your kind words about our service team! We hope to assist you again down the road! Safe travels!

Emily, my service advisor on this scheduled maintenance

Emily, my service advisor on this scheduled maintenance visit was wonderful, clearly explaining what work was going to be done, as well as answering any and all of my questions. Thank you, Emily!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your 5-star rating of Emily's attentive service. We'll pass along your compliments to her! Thank you for being a Gresham Toyota customer!